Service Manager

Job Summary:Responsible for overseeing and managing the delivery of mechanical services for commercial clients. This role ensures that all service projects are completed efficiently, safely, and within budget. The ideal candidate will have a strong background in mechanical construction, excellent leadership abilities, and a focus on customer satisfaction. This position requires collaboration with clients, service technicians, and other departments to maintain high service standards and promote continuous improvement.Key Responsibilities:Manage and oversee all aspects of commercial service operations, including HVAC, plumbing, and other mechanical systems.Coordinate service schedules, dispatch technicians, and ensure timely project completion.Monitor project budgets, control costs, and ensure profitability.Ensure compliance with safety regulations and company standards.Develop and maintain strong relationships with commercial clients, addressing concerns, and ensuring customer satisfaction.Supervise and mentor service technicians, providing guidance, training, and performance feedback.Collaborate with sales teams to identify business opportunities and assist with proposals for service contracts.Review and approve work orders, ensuring accuracy and completeness of all documentation.Stay updated on industry trends, technologies, and regulations.Manage emergency service calls and ensure appropriate resource allocation.Ensure proper maintenance and inventory of service tools, vehicles, and equipment.Qualifications:Bachelors degree in construction management, mechanical engineering, or related field (preferred).5+ years of experience in mechanical services or commercial construction, with at least 2 years in a management role.Strong knowledge of HVAC, plumbing, and mechanical systems in a commercial setting.Excellent organizational and leadership skills.Proficiency in project management software and Microsoft Office Suite.Strong communication and interpersonal skills.Ability to handle multiple projects simultaneously and work well under pressure.Valid drivers license and ability to travel to various job sites.