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MasterWord Services, Inc.

IT Systems Administrator

MasterWord Services, Inc., Houston, Texas, United States, 77246


The IT Systems Administrator maintains and optimizes our company's IT infrastructure, including network systems, cloud services, and communication platforms.We are seeking a skilled IT Systems Administrator to join our Information Technology team. This role is crucial in maintaining and optimizing our company’s IT infrastructure, including network systems, cloud services, and communication platforms.Status: Full-timeLocation: MW Office (Onsite)General Duties

Manage and maintain Microsoft 365 environment, including user provisioning and data governanceConfigure and administer Microsoft Endpoint Protection for enhanced securityOversee Azure IaaS Windows Server VMs, including maintenance and backup operationsManage network infrastructure, including switches and WiFi systemsAdminister cloud-based PBX (3cx) system and SIP trunk connectivityMonitor and respond to security alerts through Managed Detection and Response (MDR) systemsEvaluate and recommend software applications and cloud servicesMaintain hosted web servers and ensure their optimal performanceProvide technical support and guidance for Windows desktop environmentRequired Qualifications

Education/Experience:Bachelor’s degree in Information Technology, Computer Information Systems OR 5+ years of Information Technology experienceMicrosoft Certifications are a plusProven experience with Microsoft 365 administrationStrong knowledge of Azure Active DirectoryExperience with Microsoft Intune and Microsoft DefenderProficiency in Windows Server, Windows Desktop, and Linux Server environmentsExperience with Azure IaaS AdministrationNetwork administration knowledgeExperience with IP telephony and SIP systemsRequired Skills:Strong analytical and problem-solving abilitiesAdaptability and willingness to learnStrong teamwork orientationCommitment to continuous technical skill developmentAdditional Preferred Skills:Ability to lift up to 25 pounds occasionallyRegular use of computer and standard office equipmentPrimarily seated work with occasional standing and walkingCollaborative work environmentWork in a dynamic, growing organizationWe provide a competitive salary along with comprehensive benefits. Our work environment is both casual and professional, fostering continuous learning and growth within the company. If you’re passionate about growth, creativity, and making a real impact, join our innovative team!

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