Sandvik
Application Specialist
Sandvik, Phila, Pennsylvania, United States,
Time left to apply: End Date: November 30, 2024 (9 days left to apply)Job requisition id: R0072781Our CompanySandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries. We have a strong focus on enhancing customer productivity, profitability, and sustainability through our unique expertise and solutions for the manufacturing, mining, and infrastructure industries. Our offering covers their value chains and is based on extensive investments in research and development, customer insights, and a deep knowledge of industrial processes and digital solutions.We have a long history of ethical and responsible business conduct, which has played a significant role in the global success of our company for 160 years. We conduct business in a sustainable and responsible manner, are committed to creating safe and healthy workplaces, and delivering the industry’s safest products and services.We are proud to shape the future of our industry in close collaboration with our customers and partners. We believe in an inclusive, equal, and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results.Job Purpose:Works as a technical expert to support the sales team in total solution offering to customers and fulfills technical solution delivery that meets customer needs.Main Responsibilities:Fulfils total delivery of technical solution and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet and maintain, strengthen, and develop customers.Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted.Engaged by Account Managers to visit current and potential accounts.Supports Account Manager in new product and service introduction to customers.Responds to more complex technical questions regarding the organization’s products, systems, or services.Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase.Troubleshoots, investigates, and resolves technical problems that arise during or after implementation.Support in Business Development:Develops business plans in conjunction with Account Managers to ensure market share increases/key product focuses within the sales department are achieved in line with financial targets and KPIs.Ensures proactive customer need analysis to be presented to Account Manager.Other Responsibilities:Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within his/her zone of responsibility.Constantly improves and shares knowledge of the Sandvik Coromant Offer and quality of production, new tools, and technologies.Constantly increases the level of professional development and own area of technical expertise through training arranged by the company, and also independently.Carries out other requests of the company management concerning the activity of the company.Experience:Solid and proven technical experience with engineering cutting tools skills and knowledge.Proven track record in delivering good business results.Solid knowledge of commercial and technical terms and conditions with industrial customers.Relevant experience from CAD/CAM.Project management knowledge and experience is an advantage.Knowledge and experience of managing external and internal customer relationships is an advantage.Education:Degree or equivalent qualification in mechanical/manufacturing engineering or a related field.When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering.
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