PDS Tech Commercial, Inc.
IT Operations Technician
PDS Tech Commercial, Inc., Trinity, Alabama, United States, 35673
New role with a strong company / team!
IT Operations TechnicianLocation:
Trinity, AL - work is ONSITEContract Length:
6 months to start, likely to extend and potential to convert to DIRECTStart:
ASAPPay:
$27.00 - $29.00 per hour (depending on experience)
Job responsibilities included but limited to:Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locationsOrder, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely dispositionAssist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applicationsTroubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devicesCreate and support user account and group membership setupsProcure, setup, configure, distribute and troubleshooting of all mobile devicesWork on projects and perform other duties as assignedWork a rotational on-call IT support schedule to include evenings and weekends as assigned
Minimum Qualifications:1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printersIT related associate degree, or Equivalent combination of experience and education will also be considered.
Preferred Qualifications:Experience installing, configuring, and troubleshooting MS Windows, Office, Outlook, and other basic Windows applicationsExperience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripheralsExperience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badgesExperience with workstation imaging software and an MDM solution such as IntuneExperience in a heavy industrial settingCustomer support or helpdesk experienceIT certifications, such as a current Comp TIA A+Pay Details:
$27.00 to $29.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy/>The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance
IT Operations TechnicianLocation:
Trinity, AL - work is ONSITEContract Length:
6 months to start, likely to extend and potential to convert to DIRECTStart:
ASAPPay:
$27.00 - $29.00 per hour (depending on experience)
Job responsibilities included but limited to:Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locationsOrder, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely dispositionAssist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applicationsTroubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devicesCreate and support user account and group membership setupsProcure, setup, configure, distribute and troubleshooting of all mobile devicesWork on projects and perform other duties as assignedWork a rotational on-call IT support schedule to include evenings and weekends as assigned
Minimum Qualifications:1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printersIT related associate degree, or Equivalent combination of experience and education will also be considered.
Preferred Qualifications:Experience installing, configuring, and troubleshooting MS Windows, Office, Outlook, and other basic Windows applicationsExperience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripheralsExperience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badgesExperience with workstation imaging software and an MDM solution such as IntuneExperience in a heavy industrial settingCustomer support or helpdesk experienceIT certifications, such as a current Comp TIA A+Pay Details:
$27.00 to $29.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy/>The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance