Online Testing Specialist

SUMMARY: As an Online Testing Specialist, you are responsible for online testing setup. You will also play a key role in administering online tests which includes in-depth knowledge of the testing platform, interacting with online testing customers, as well as helping parents and students troubleshoot computer issues. Other office duties include general customer service and preparing test booklets for reuse. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide general customer support via phone and email General office duties Online Testing setup, data entry, and verification of test session information Online Testing administration including monitoring test sessions, troubleshooting, and communication with remote proctors Inspect and restore test booklets to reusable condition REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Detail-oriented Strong computer skills Supportive of homeschooling Good communication and interpersonal skills Flexibility/prone to remain calm under pressure Capacity to prioritize and organize Able to instruct customers over phone and email High level of accuracy while performing repetitive tasks Willingness to work as a team player, doing whatever task is needed Training or experience in education and/or homeschooling beneficial An applicant for a position in the Bob Jones University group - Bob Jones University, Bob Jones Academy or BJU Press - must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support the group's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to be active members of a local Bible-believing church which holds orthodox theology. Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, worldclass education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ.