IT Specialist (Entry Level)

Information Technology Specialist (Entry Level) Corvid Technologies is seeking a brilliant and motivated entry level Specialist to join our IT team. We specialize in high tech solutions for NASCAR, the Department of Defense, Missile Defense Agency, NAVY, U.S. Bobsled, and several other customers. Who we want: We are a tight-knit group of problem solvers that support over 300 of the nation's brightest engineers. The ideal candidate will ask lots of questions, enjoy learning and pay very close attention to detail. We are looking for an outgoing individual that not only gets the job done, but also has fun while doing it. A positive attitude and a sense of humor are just as important to us as the ability to bring results. Candidates with experience in troubleshooting hardware and software issues, managing file system security permissions on Linux and Windows servers and scripting using PowerShell are preferred. All candidates will be trained on the job and provided with the necessary learning materials. Required Qualifications: Bachelor's degree in a technical field Minimum GPA: 3.4 U.S Citizenship Ability to obtain and maintain a U.S security clearance Strong desire and ability to learn Team-oriented and outgoing What you'll do: Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services ensuring that such problems are fully documented within relevant system(s) Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends Provide oral, written, or hands-on support to all hardware, software and telephone users Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user network administration (password resets, permissions, restarting services), and basic UNIX/Linux knowledge Responsible for user, account, and service provisioning Responsible for installing/deploying software on endpoints Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility Quote, submit purchase requests, and receive shipments for IT related items, as needed Communicate effectively acting as a key liaison with customers, team members and colleagues across the company Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery Why Corvid? Founded in 2004, we are a group of over 300 engineers and scientists, about 3/4 with master' degrees or Ph.D.'s, that provide end-to-end solutions including concept development, design and optimization, prototype build, test and manufacture. We leverage the predictive capability of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena. The results are complex engineering solutions for a variety of applications; aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market. We value our people and offer employees a broad range of benefits. Benefits for full-time employees include: Paid gym membership Flexible schedules Blue Cross Blue Shield insurance including Medical, Dental and Vision 401k match up to 6% Three weeks starting PTO; increasing with tenure Continued education and training opportunities Uncapped incentive opportunities