EPAM Systems Inc
Senior Director, Account Management - Retail & CPG
EPAM Systems Inc, New York, New York, us, 10261
You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems and have years of experience in the CPG and Retail industries. If this sounds like you, this could be the perfect opportunity to join EPAM as a
Senior Director of Account Management
. Scroll down to learn more about the position’s responsibilities and requirements.
Req.#550514779
#LI-DNI
Responsibilities
Act as the Account Manager with clients, internal teams and BU Heads / Sales Leads
Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support Account plans and strategies for delivery, growth, and client satisfaction
Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success
Understand the intersection between technology, customers, and business
Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
Work closely with project/program management to ensure successful delivery through an integrated delivery model
Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
Deliver on EPAM’s growth and performance objectives
Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets
Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals
Requirements
5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
Knowledge of technical platforms, business models, subject matter, and trends – with a general industry focus including Retail, Manufacturing & CPG industries
Strong problem solving and creative thinking abilities
Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development
Strong interpersonal and communication skills
Track record of leading teams
Proven ability to manage client engagements under high stress to successful completion
Sound business acumen; strategic skills; common sense
Effectively manages up and down
Strong negotiation skills
Bachelor’s degree or higher
We offer
Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
YouTube video player (https://www.youtube.com/embed/NU_mnNITn2o?si=IiCxyQ4sr1YJWxDG)
This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $128K - $205K. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
Senior Director of Account Management
. Scroll down to learn more about the position’s responsibilities and requirements.
Req.#550514779
#LI-DNI
Responsibilities
Act as the Account Manager with clients, internal teams and BU Heads / Sales Leads
Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support Account plans and strategies for delivery, growth, and client satisfaction
Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success
Understand the intersection between technology, customers, and business
Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
Work closely with project/program management to ensure successful delivery through an integrated delivery model
Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
Deliver on EPAM’s growth and performance objectives
Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets
Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals
Requirements
5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
Knowledge of technical platforms, business models, subject matter, and trends – with a general industry focus including Retail, Manufacturing & CPG industries
Strong problem solving and creative thinking abilities
Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development
Strong interpersonal and communication skills
Track record of leading teams
Proven ability to manage client engagements under high stress to successful completion
Sound business acumen; strategic skills; common sense
Effectively manages up and down
Strong negotiation skills
Bachelor’s degree or higher
We offer
Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
YouTube video player (https://www.youtube.com/embed/NU_mnNITn2o?si=IiCxyQ4sr1YJWxDG)
This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $128K - $205K. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.