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Austin Energy

Business Process Consultant Senior (For City of Austin Employees Only)

Austin Energy, Austin, Texas, us, 78716


Business Process Consultant Senior (For City of Austin Employees Only)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the

Apply for this Job

link/button.Position Information

Posting Title:

Business Process Consultant Senior (For City of Austin Employees Only)Job Requisition Number:

COA092752Position Number:

105822Job Type:

Full-TimeDivision Name:

FSD-SS-CCS-Comm&ConsultingSrvsMinimum Qualifications

Graduation with a Bachelor’s degree from an accredited college or university, plus five (5) years of experience related to the job. Graduate level education may substitute for experience up to two (2) years.Licenses or Certifications:

None.Position Overview

The Financial Services Department is seeking a Business Process Consultant, SR to join a team that provides communications and consulting services across the department. This role supports organization-wide collaboration and leads cross-functional teams to implement best practices, identify pain points, and drive improvements.We are looking for a candidate that is skilled at building strong relationships and has a talent for providing communications with curiosity, compassion, and creativity.Responsibilities

Leads multiple, cross-functional, large projects, initiatives and teams.Reviews, coaches and evaluates the work of Business Process Consultants and Technical staff.Advises Executive Management team in defining and identifying key measures and performance targets.Facilitates the development of stakeholder analysis and communication plans for process improvement teams.Makes recommendations to project teams and recommend organizational change utilizing appropriate talent.Identifies, collects, and researches to complete data analysis.Plans needs and forecasts resources for specific tasks and makes specific assignments to Business Process Consultants and/or staff.Accountable for achievement of goals of the division.Identifies talent to fulfill support roles, establishes relationships quickly and gather needed resources to ensure successful processes.Develops solutions to critical business issues and presents alternatives to executive management.Communicates project status to sponsors, stakeholders, and the rest of the department.Responsible for creating/revising models and methodologies which support consulting services.Develops project work plans and performs project management.Knowledge, Skills and Abilities

Knowledge of business strategies, objectives, planning, development and management processes and process improvement.Knowledge of performance measures.Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes.Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models.Knowledge of leadership methodologies and supervisory responsibilities.Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic.Skill in providing internal consulting services.Skill in project management methods.Skill in handling conflict resolution to changes of current processes.Skill in negotiation of projects and program initiatives.Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations.Ability to look at situations systematically.Ability to work independently and with teams.Ability to understand, interpret and apply detailed and complex information.Ability to manage implementation of recommendations.Ability to lead and manage a multi-discipline workforce.Application Details

A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.Incomplete applications will not be considered.

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