Multnomah County (OR)
Licensed Practical Nurses / Panel Manager - Swahili KSA (Limited Duration)
Multnomah County (OR), Portland, OR, United States
Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $28.69 - $37.38 Hourly Department: Health Department Job Type: Limited Duration Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): The Opportunity: THIS WORK MATTERS! Calling all Licensed Practical Nurse Leaders! Ready to Make a Difference? We are seeking a dynamic and dedicated Licensed Practical Nurse - Panel Manager (limited duration) to join our team at the Mid County Health Clinic and lead the charge in providing high-quality, affordable care to our community. This is an exciting opportunity to manage day-to-day operations, inspire a diverse team of professionals, and ensure financial sustainability in alignment with our strategic plan. Join us at Multnomah County Health Department, where we are seeking individuals who embody leadership, achievement, and action in a dynamic and ever-evolving environment. Our mission is at the heart of everything we do: to collaborate with communities, advance health equity, safeguard the most vulnerable, and foster health and wellness for all. Guided by our core values of Compassion and Care, Empowerment, Racial Equity, Creativity, and Integrity, we strive to create a workplace culture characterized by respect, trust, and understanding for the incredibly diverse populations we serve in our communities. Integrated Clinical Services (ICS) is the largest Federally Qualified Health Center (FQHC) in Multnomah County, providing quality health services for people who experience barriers to accessing care. Our vision is to provide services that are integrated and connected to support optimal health, reducing wait times, and optimizing access. About the position: The Licensed Practical Nurse (LPN) works within the health care team and provides focused community and clinic health services directed towards the prevention of disease, the promotion of health, the reduction of disability, improving the clients self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention, and provides health information/education to patients. The Panel Manager role tracks the health of the population of patient's assigned to the provider panel. Manages team communication including phone messages, fax requests, and warm hand-offs, as needed. The Panel Manager is responsible for the team InBasket within the electronic health record system and delegates requests to appropriate staff, in addition to completing those requests that are within the scope of a LPN. The Panel Manager completes needed patient visits as noted on EPIC team schedule in addition to providing focused assessments to walk-in clients and supports providers when staffing indicates the need. Creates a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. This is a Limited Duration position assignment. This position requires an understanding of and experience with the Swahili culture and community, and the ability to read, write and speak in Swahili and English languages. What You'll Do: * Direct Client Care: This includes health education on various topics (prenatal care, chronic disease management, navigating the US healthcare system, etc.), focused assessments, and assisting with procedures (immunizations, wound care, etc.). * Care Coordination: The role involves significant care coordination such as scheduling appointments, managing referrals, communicating with providers and the care team, and following up on client needs. * Panel Management: This involves proactive client management using electronic reports to identify needs for preventative screenings, chronic disease monitoring, and immunization forecasting. * Team Leadership: The position requires leading and directing staff to ensure smooth clinic flow. * Administrative Tasks: Duties include managing communication channels (phone, in-basket), patient reminders, and meticulous documentation in patient charts. Join Us & Make an Impact! If you're a visionary leader with a passion and a commitment to serving your community, we encourage you to apply! This is your chance to make a real difference in the lives of others while working with a dynamic and dedicated team. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below. All non-traditional education,training and experience will be evaluated. * An Associate's degree or a Bachelor's degree in nursing from an accredited nursing program * LPN Licensure * BLS CPR Certification * A minimum one (1) year of nursing experience * Swahili / English language, cultural knowledge/experience Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. * Leadership in Diversity and Equity: Led and fostered a diverse and multicultural workforce, applying an equity, intersectional, and anti-racist lens. Skillfully navigated cultural differences, conflicts, and misunderstandings through effective negotiation and facilitation. * Performance Management and Accountability: Maintained a culture of accountability through regular staff performance evaluations. Fostered an environment of respect and appreciation for ethnic and cultural diversity. * Cultural Competency and Advocacy: Demonstrated advanced knowledge of cultures, customs, and social experiences of marginalized communities. Actively identified and deconstructed systemic barriers impacting communities of color and other marginalized groups. * Resilience and Adaptability: Thrived in a fast-paced, high-pressure environment while maintaining professionalism and effectiveness. Promoted a safe, inclusive, and respectful workplace culture that values diverse perspectives and backgrounds. * Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING & EVALUATION: REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application. 1. A completed online application. 2. Attach a Resume demonstrating you meeting minimum qualifications; AND 3. Attach a Cover Letter that expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed. Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the 'Overview' and 'To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. * - Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. -- * Internal applicant: If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following: * Navigate to your profile in Workday (see: My Career Profile) and click on the "My Career" section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.). * When completing the application on Workday as an internal candidate, you will need to scroll down to see the "Resume/Cover Letter" section on your screen. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. * External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through https://multco.us/jobs, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. * Do not click the "Submit" button before you upload your documents. After You Apply: * Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes. * Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the "My Applications" section. You must complete these tasks or actions before the job posting closes. * Check both your email and Workday account for updates regarding this recruitment. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: * Initial review of minimum qualifications * Resume and Cover Letter Review * Phone screen * Consideration of top candidates * Language assessment * Background, reference Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. Future Opportunities: Applying for this posting will give you the opportunity to be placed on the eligible list for future positions as they become available. The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, on call and limited duration assignments. Salary / Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Inclement Weather and Disasters - Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. ADDITIONAL INFORMATION: Type of Position: This position is eligible for overtime. Type: Represented FLSA: Non-Exempt Location: Mid County Health Center, 12710 SE Division St., Portland, OR 97236 Schedule: Monday - Friday 8am - 5pm Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Darcy Stjernberg Morey Email: darcy.stjernberg-morey@multco.us Phone: +1 (503) 9885958 x85958 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 6303 - Licensed Community Practical Nurse