Creative Financial Staffing
Desktop Support Technician
Creative Financial Staffing, South Jordan, Utah, United States, 84095
Desktop Support Technician
We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT, offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic
Desktop Technician . If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a
Desktop
Technician
looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.Essential Functions of Desktop Technician:
* Provide technical assistance* Troubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets* Ask questions to determine nature of problem and help walk customer through problem-solving* Install, modify, and repair computer hardware* Follow up with customers to ensure issue has been resolves* Run reports to determine malfunctions that continue to occur* Document all incidents and occurrences using clear, concise, and detailed notes
Ideal Desktop Technician will possess the following skills:
* Excellent communication and interpersonal skills to work with clients* Basic understanding and knowledge of networking technologies* Proficient with Windows and Mac OS* Ability to work and learn independently
Requirements of the Desktop Technician :
* O365, Active Directory and Salesforce experience a PLUS* High School Diploma or General Education Degree (GED)* Must have clean DMV
#INNOV2024 #ZRCFSTECH #LI-EM1
Id: EB-7770308137
We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT, offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic
Desktop Technician . If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a
Desktop
Technician
looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.Essential Functions of Desktop Technician:
* Provide technical assistance* Troubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets* Ask questions to determine nature of problem and help walk customer through problem-solving* Install, modify, and repair computer hardware* Follow up with customers to ensure issue has been resolves* Run reports to determine malfunctions that continue to occur* Document all incidents and occurrences using clear, concise, and detailed notes
Ideal Desktop Technician will possess the following skills:
* Excellent communication and interpersonal skills to work with clients* Basic understanding and knowledge of networking technologies* Proficient with Windows and Mac OS* Ability to work and learn independently
Requirements of the Desktop Technician :
* O365, Active Directory and Salesforce experience a PLUS* High School Diploma or General Education Degree (GED)* Must have clean DMV
#INNOV2024 #ZRCFSTECH #LI-EM1
Id: EB-7770308137