Mochi Health
Head of Clinical Operations & Insurance
Mochi Health, San Francisco, California, United States, 94199
In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic - we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.
As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.
Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!
About the Role
We are looking for an experienced and strategic leader to take on the role of Head of Clinical Operations & Insurance. This position is vital for overseeing the operational aspects of our provider strategy and ensuring exceptional provider experiences. You will play a crucial role in cross-functional collaboration, driving initiatives to completion, fostering a culture of excellence, and developing scalable processes that enhance provider satisfaction and efficiency.
What You'll Do
You'll serve as the core manager for insurance team, clinical operations managers, provider success associates (total of 5 direct reports)Feel comfortable picking up projects halfway from your team, negotiate with product and engineering for resources and get them over the finish lineEffectively convey your teams progress, growth, and challenges to the core leadership teamCommunicate project updates to the rest of your team to strike a balance between pushing projects forward and giving your team ownershipEvery day is different: you are responsible for meeting your team where they're at, identifying the highest priority, and doing what needs to be done to finish the projectYou manage the recruitment process for our provider team and can work collaboratively with our recruiters to optimize this processYou're creative and excited about building a more robust product for our patients and embrace the new initiatives of your team memberWho You Are
An adept problem-solver who can navigate complex issues involving multiple stakeholdersData-oriented, with a capability to leverage analytics for strategic decision-makingClinical experience is not needed: Project management and leadership experience is a mustYour head is on the ground, working in the weeds with your team, not in the cloudsYou're comfortable with SQL and TableauYou feel comfortable navigating complex relationships with a very large provider teamNice to Have
Startup experienceLife At Mochi
Medical/Dental/Vision InsuranceCompany Paid Life Insurance401k with Company matching24 days of PTO and 14 paid company holidaysGenerous tech stipend
The estimated salary for this role is between $175,000/year and $225,000/year
#LI-BC1 #LI-Onsite
As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.
Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!
About the Role
We are looking for an experienced and strategic leader to take on the role of Head of Clinical Operations & Insurance. This position is vital for overseeing the operational aspects of our provider strategy and ensuring exceptional provider experiences. You will play a crucial role in cross-functional collaboration, driving initiatives to completion, fostering a culture of excellence, and developing scalable processes that enhance provider satisfaction and efficiency.
What You'll Do
You'll serve as the core manager for insurance team, clinical operations managers, provider success associates (total of 5 direct reports)Feel comfortable picking up projects halfway from your team, negotiate with product and engineering for resources and get them over the finish lineEffectively convey your teams progress, growth, and challenges to the core leadership teamCommunicate project updates to the rest of your team to strike a balance between pushing projects forward and giving your team ownershipEvery day is different: you are responsible for meeting your team where they're at, identifying the highest priority, and doing what needs to be done to finish the projectYou manage the recruitment process for our provider team and can work collaboratively with our recruiters to optimize this processYou're creative and excited about building a more robust product for our patients and embrace the new initiatives of your team memberWho You Are
An adept problem-solver who can navigate complex issues involving multiple stakeholdersData-oriented, with a capability to leverage analytics for strategic decision-makingClinical experience is not needed: Project management and leadership experience is a mustYour head is on the ground, working in the weeds with your team, not in the cloudsYou're comfortable with SQL and TableauYou feel comfortable navigating complex relationships with a very large provider teamNice to Have
Startup experienceLife At Mochi
Medical/Dental/Vision InsuranceCompany Paid Life Insurance401k with Company matching24 days of PTO and 14 paid company holidaysGenerous tech stipend
The estimated salary for this role is between $175,000/year and $225,000/year
#LI-BC1 #LI-Onsite