Members First Credit Union
Consumer Loan Officer I
Members First Credit Union, Gladwin, Michigan, United States, 48624
Do you find joy in assisting members with their lending options and helping them achieve their financial goals? Would you enjoy building relationships and promoting financial wellness? Do you thrive in a fast-paced, collaborative environment? Members First Credit Union is seeking an enthusiastic Consumer Loan Officer to join our Gladwin branch. Apply today and join us in our mission of encouraging a better tomorrow!
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
CONSUMER LOAN OFFICER I
Non-Exempt
Reports to: Branch Leader
Position Overview
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.
Essential DutiesLoan Authority Limits Secured 50k and Unsecured 10kAnswer questions effectively and provide information as requestedReview loan applications from members to determine feasibility of approving loan requestsCalculate debt ratios on applicantsCreate opportunities for expanded member relationships by determining member needs for additional products and servicesApprove loan requests for members who meet loan qualifications, or refer applications to the appropriate level as per the loan policyDeny the loan application and prepare an adverse action letter as required by law for loan requests that do not fall within current lending guidelinesPrepare all documents pertaining to the loanSecure all documents and signatures to perfect any liens, notes, and security agreementsObtain proof of income from the member(s) when there is no current substantiation of income in fileObtain proof of insurance on collateral, when applicableEnsure that payment options have been discussed and documentedThe ability to attain the Financial Counselor Certification (CCUFC) through CUNA within the first 6 monthsThe ability to attain State of Michigan Credit Producers License within 6 monthsThis position is an in branch/office role, must be available to work 8 a.m. to 5 p.m. M-F, Saturday coverage as needed, and some outside of normal working hours for meetings and/or education/trainings
Duties and Responsibilities
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
Quote total payment; including Protection Solutions packageEducate members on Protection Solutions package optionsParticipate and engage in monthly developmental coachingGeneral Sales ExpectationSuccessfully use effective Sales Champion skills and behaviorsActively participate in Credit Union initiatives, promotions, and achieve assigned financial service goalsBuild relationships with current and new members. Offer products and services that will help to fulfill their financial needsOversee the onboarding process that continues to build relationship with new membersEnsure members are being fully served
Other
Attend educational functions as requiredMust have a good knowledge of all State and Federal laws governing the loan processMust have a good working knowledge of all credit union servicesMaintain certification of FICEPOther duties that may be assigned from time to time
Qualifications and Expectations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.
Strive to exceed credit union, department, and personal goalsUnderstand deadlines and meet timelines that are setExcellent typing and computer skills, including in-house email and core system, Word and ExcelTeam orientedExcellent listening, oral and written communication skillsHighly organizedProduce accurate work resultsMaintain a high level of knowledge of credit union philosophy, products/services, policies and proceduresMaintain good knowledge of all State and Federal laws governing credit union operations (BSA, Patriot Act, Regulation CC, Regulation E, Truth in Savings, Truth in Lending, etc.)Implement new procedures efficiently and effectivelyAbility to work overtime, attend meetings, seminars and travelCourtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Move or transport items, equipment and tools up to 25 pounds.Must be able to remain in a stationary position during work hours or must be able to remain at a workstation for long periods of time.
Work EnvironmentMust maintain a neat and orderly work area.Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.
Education and ExperienceMinimum high school graduate or equivalentOne to three years similar or related experienceA working knowledge of loan processing and credit analysisExperience operating a personal computerThe ability to attain the Financial Counselor Certification (CCUFC) through CUNA within the first 6 monthsSkills in Microsoft Word, Excel, and Outlook
ExperienceRequired1 - 3 years: Similar or related experience1 year(s): Working knowledge of loan processing and credit analysisEducationRequiredHigh School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
CONSUMER LOAN OFFICER I
Non-Exempt
Reports to: Branch Leader
Position Overview
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.
Essential DutiesLoan Authority Limits Secured 50k and Unsecured 10kAnswer questions effectively and provide information as requestedReview loan applications from members to determine feasibility of approving loan requestsCalculate debt ratios on applicantsCreate opportunities for expanded member relationships by determining member needs for additional products and servicesApprove loan requests for members who meet loan qualifications, or refer applications to the appropriate level as per the loan policyDeny the loan application and prepare an adverse action letter as required by law for loan requests that do not fall within current lending guidelinesPrepare all documents pertaining to the loanSecure all documents and signatures to perfect any liens, notes, and security agreementsObtain proof of income from the member(s) when there is no current substantiation of income in fileObtain proof of insurance on collateral, when applicableEnsure that payment options have been discussed and documentedThe ability to attain the Financial Counselor Certification (CCUFC) through CUNA within the first 6 monthsThe ability to attain State of Michigan Credit Producers License within 6 monthsThis position is an in branch/office role, must be available to work 8 a.m. to 5 p.m. M-F, Saturday coverage as needed, and some outside of normal working hours for meetings and/or education/trainings
Duties and Responsibilities
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
Quote total payment; including Protection Solutions packageEducate members on Protection Solutions package optionsParticipate and engage in monthly developmental coachingGeneral Sales ExpectationSuccessfully use effective Sales Champion skills and behaviorsActively participate in Credit Union initiatives, promotions, and achieve assigned financial service goalsBuild relationships with current and new members. Offer products and services that will help to fulfill their financial needsOversee the onboarding process that continues to build relationship with new membersEnsure members are being fully served
Other
Attend educational functions as requiredMust have a good knowledge of all State and Federal laws governing the loan processMust have a good working knowledge of all credit union servicesMaintain certification of FICEPOther duties that may be assigned from time to time
Qualifications and Expectations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.
Strive to exceed credit union, department, and personal goalsUnderstand deadlines and meet timelines that are setExcellent typing and computer skills, including in-house email and core system, Word and ExcelTeam orientedExcellent listening, oral and written communication skillsHighly organizedProduce accurate work resultsMaintain a high level of knowledge of credit union philosophy, products/services, policies and proceduresMaintain good knowledge of all State and Federal laws governing credit union operations (BSA, Patriot Act, Regulation CC, Regulation E, Truth in Savings, Truth in Lending, etc.)Implement new procedures efficiently and effectivelyAbility to work overtime, attend meetings, seminars and travelCourtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Move or transport items, equipment and tools up to 25 pounds.Must be able to remain in a stationary position during work hours or must be able to remain at a workstation for long periods of time.
Work EnvironmentMust maintain a neat and orderly work area.Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.
Education and ExperienceMinimum high school graduate or equivalentOne to three years similar or related experienceA working knowledge of loan processing and credit analysisExperience operating a personal computerThe ability to attain the Financial Counselor Certification (CCUFC) through CUNA within the first 6 monthsSkills in Microsoft Word, Excel, and Outlook
ExperienceRequired1 - 3 years: Similar or related experience1 year(s): Working knowledge of loan processing and credit analysisEducationRequiredHigh School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)