BioSpace, Inc.
Associate Director, Injector Training and Engagement - SMD
BioSpace, Inc., Irvine, California, United States, 92713
Job Details
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .
Job Description
The Associate Director Customer Engagement and Injector Training, BOTOX SMD is accountable for developing, executing and managing Customer educational program offerings and leading HCP engagement planning within BOTOX SMD focused on Spasticity & Cervical Dystonia. This position will partner with national and regional societies and organizations to enhance Allergans presence at society meetings. In this role, the Associate Director fosters strong relationships with marketing teams, physicians/EEs, the sales force and external vendors. They will collaborate closely with the brand directors, product managers, and agency partners to create innovative and best-in-class customer engagement, education and training initiatives that drive product utilization and sales. The successful candidate will have experience in the following areas: working in a multi-faceted high-paced matrix environment, strategic marketing plan development and execution, budget development and oversight, effective communication skills, ability to multi-task and consistently manage multiple projects.
Main Areas of Responsibilities:
Develops program offerings, format and execution of customer education/training programs, online education, training tools and resources. This role is responsible for the evolution of training program architecture that aligns with the brand team goals and objectives. The Associate Director collaborates with brand teams, and agency partners to create innovative, best-in-class education initiatives that drive product utilization and sales. Responsible for taking a proactive approach in anticipating new trends in medical education and implements new training initiatives and programs as needed. Responsible for budget development and oversight.
Manages multiple training platforms and creates annual strategic education marketing plan that aligns with brand team and sales objectives. Creates monthly reports and provides program effectiveness analysis. Evaluates and facilitates program changes or enhancements. Works closely with the speaker/trainer bureau on program content and format. Responsible for managing the speakers bureau, contracting, training meetings, ensuring compliant program execution and program adherence. Gains insights from speakers and sales force on training program enhancements and leads both internal and external advisory boards for the purpose of evolving education and training offerings. Responsible for managing department training budget and materials. Works cross-functionally and aligns on process and procedures related to training programs. Travel to selected training programs is required.
Develops effective working relationships with sales force, key physicians and APPs, brand teams and executive leadership. Stays abreast of product knowledge and industry trends as related to Neuroscience.
Partners with HCP brand leads for to help identify digital and non-personal promotion opportunities
Partners with brand leads to share best-practices and innovative opportunities for reaching healthcare professional customers through integrated multi-channel programs
Qualifications
Requirements
Minimum 5 years combined of marketing, physician education, and sales training experience Strong creative and conceptual thinking skills Strong communication skills, both verbal and written Financial/budgetary experience Demonstrated ability to drive change management Ability to collaborate with internal teams to optimize customer experience. Strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Ability to travel
Education
Bachelor's degree from an accredited institution required; Master's degree from an accredited institution preferred
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible to participate in our short-term incentiveprograms. This job is eligible to participate in our long-term incentiveprograms
Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent withapplicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .
Job Description
The Associate Director Customer Engagement and Injector Training, BOTOX SMD is accountable for developing, executing and managing Customer educational program offerings and leading HCP engagement planning within BOTOX SMD focused on Spasticity & Cervical Dystonia. This position will partner with national and regional societies and organizations to enhance Allergans presence at society meetings. In this role, the Associate Director fosters strong relationships with marketing teams, physicians/EEs, the sales force and external vendors. They will collaborate closely with the brand directors, product managers, and agency partners to create innovative and best-in-class customer engagement, education and training initiatives that drive product utilization and sales. The successful candidate will have experience in the following areas: working in a multi-faceted high-paced matrix environment, strategic marketing plan development and execution, budget development and oversight, effective communication skills, ability to multi-task and consistently manage multiple projects.
Main Areas of Responsibilities:
Develops program offerings, format and execution of customer education/training programs, online education, training tools and resources. This role is responsible for the evolution of training program architecture that aligns with the brand team goals and objectives. The Associate Director collaborates with brand teams, and agency partners to create innovative, best-in-class education initiatives that drive product utilization and sales. Responsible for taking a proactive approach in anticipating new trends in medical education and implements new training initiatives and programs as needed. Responsible for budget development and oversight.
Manages multiple training platforms and creates annual strategic education marketing plan that aligns with brand team and sales objectives. Creates monthly reports and provides program effectiveness analysis. Evaluates and facilitates program changes or enhancements. Works closely with the speaker/trainer bureau on program content and format. Responsible for managing the speakers bureau, contracting, training meetings, ensuring compliant program execution and program adherence. Gains insights from speakers and sales force on training program enhancements and leads both internal and external advisory boards for the purpose of evolving education and training offerings. Responsible for managing department training budget and materials. Works cross-functionally and aligns on process and procedures related to training programs. Travel to selected training programs is required.
Develops effective working relationships with sales force, key physicians and APPs, brand teams and executive leadership. Stays abreast of product knowledge and industry trends as related to Neuroscience.
Partners with HCP brand leads for to help identify digital and non-personal promotion opportunities
Partners with brand leads to share best-practices and innovative opportunities for reaching healthcare professional customers through integrated multi-channel programs
Qualifications
Requirements
Minimum 5 years combined of marketing, physician education, and sales training experience Strong creative and conceptual thinking skills Strong communication skills, both verbal and written Financial/budgetary experience Demonstrated ability to drive change management Ability to collaborate with internal teams to optimize customer experience. Strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Ability to travel
Education
Bachelor's degree from an accredited institution required; Master's degree from an accredited institution preferred
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible to participate in our short-term incentiveprograms. This job is eligible to participate in our long-term incentiveprograms
Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent withapplicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html