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Volunteers of America of North Louisiana

Human Resources Director

Volunteers of America of North Louisiana, Shreveport, Louisiana, us, 71150


Volunteers of America North Louisiana is a faith-based, nonprofit organization with a mission to provide opportunity, promote dignity, and inspire change in all who find their way to us. As a church without walls, we do this through personalized housing, health, and human services that benefit children and families, individuals with disabilities, and senior adults. Thanks to our dedicated team of more than 350 employees, along with thousands of volunteers, donors, and supporters, we aim to give hope to thousands of people each year. Through our diversity, equity, and inclusion efforts, we endeavor to attract qualified, diverse, and caring individuals to consider a career with us and experience a collaborative culture that offers challenging, stimulating, and rewarding opportunities for personal and professional growth.

We are currently recruiting for a

Full-Time Human Resources Director

and ask that you consider joining our team as we serve God by serving others. We offer a rich benefits package consisting of medical, dental, and vision insurance, company-paid life and AD&D insurance, voluntary life insurance for you, your spouse, and your child(ren), a comprehensive Employee Assistance Program, vacation days, sick time, and a 403(b)-retirement plan with company match.

JOB SUMMARY:

Plans, directs, and coordinates human resources activities to maximize the strategic use of human resources and maintains functions such as employee compensation, fringe benefits, recruitment, HR policies, and regulatory compliance.

JOB DUTIES/ESSENTIAL FUNCTIONS:

Oversees salary administration to include research of regional and industry standards while considering programmatic and budgetary constraints. Issues a fair, equitable, and accurate pay grade scale for Board approval. Reviews compensation for new hires and salary adjustments for all employees to ensure consistency across the agency.Administers employee benefit package. Works with the organization’s insurance broker and all current carriers to ensure the organization receives the best possible products/services available within the agency’s financial guidelines. Manages all aspects of these benefits, including employee enrollment, annual open enrollment, termination of benefits, reconciliation of monthly invoices, and addressing issues with carriers to meet the needs of employees and the organization optimally.Administers the organization’s retirement fund. Communicates with the fund sponsor and regional representatives, ensures employees are enrolled when appropriate, addresses employee and fund sponsor inquiries, communicates with the fund sponsor regarding changes in status/terminations of employees, and communicates with all parties regarding vesting status. Serves as Plan Administrator as defined by plan documents. Reviews and approves documents relevant to participants requesting a loan, transferring funds, taking an in-service withdrawal, or removing proceeds and closing their account. Provides oversight of transfer of employee/employer contributions to the fund. Maintains extensive knowledge of the agency’s current retirement plan document.Conducts internal employee investigations.Oversees all background check results for prospective employees and volunteers, including eligibility for hire determination.Works with local staffing agencies to acquire temporary and permanent employees.Develops and updates Human Resources policies and ensures updates are published to employees.Assists and advises organizational management regarding Human Resources issues, such as wage and hour issues, state and federal labor regulations, performance improvement, and disciplinary matters. Seeks legal counsel on behalf of agency, when appropriate, regarding employment law.Conducts New Supervisor Orientation for new or promoted management personnel.Ensures that agency is in compliance with HR standards relevant to regulatory agencies, national organization, funding sources, licensing entities, etc.Provides general employee counseling to include benefit and policy-related questions, addressing employee concerns, etc.Prepares and submits annual EEO-1 report, agency driver information to insurance carrier, and any other annual reports. Analyzes statistical data to determine possible trends and make appropriate recommendations.Oversees workers’ compensation plan and ensures all reporting is submitted and documents are maintained by HR Assistant. Manages escalations.Oversees and supports the Training Manager in developing and implementing a training program that supports an understanding of operational processes and skills to meet client needs.Oversees and supports Human Resources staff and Administrative Assistant.Work on special projects as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree in business administration/management, human resources, industrial psychology, or related discipline.Five years of human resources experience with supervisory experience preferred.Current valid driver’s license with acceptable driving record.Automobile liability insurance that meets minimum requirements.

REQUIRED SKILLS/ABILITIES:

Excellent computer skills, including working knowledge of Microsoft Office, specifically Word, Excel, and Outlook, and knowledge of HRIS/HCM systems.Excellent verbal and written communication skills. Ability to communicate with people of all levels and backgrounds.Meticulous organization skills with the ability to prioritize multiple tasks and meet all deadlines.Excellent attention to detail.Ability to maintain strict confidentiality and exercise discretion when handling sensitive situations.Ability to travel and/or work in the community daily, as required by position and supervisor.

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