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Milken Institute

Director of Digital Strategy

Milken Institute, Washington, District of Columbia, us, 20022


About the Milken Institute

The Milken Institute is a globally minded, publicly supported, non-partisan, and nonprofit think tank headquartered in Santa Monica, with offices in Washington, DC, New York, London, Abu Dhabi, and Singapore. For the past three decades, the Milken Institute has served as a catalyst for practical, scalable solutions to global challenges by connecting human, financial, and educational resources to those who need them.

About the Position

The Center’s External Affairs Team seeks a dynamic, flexible, and experienced digital outreach and strategy professional to join our growing team. Reporting to the Senior Director of External Affairs, the Director of Digital Strategy will lead the planning and execution of the Center’s public-facing digital structure, online engagement, website, and content offerings that span in-gallery and online.

Responsibilities

Digital Engagement Strategy

Craft and implement high-level strategy for digital engagement leading to MCAAD’s public opening and beyond, with tactical and practical plans for seeing projects to completion and measuring success.

Work closely with the Executive Director, leadership, and content teams to establish MCAAD’s unique value proposition in a busy virtual landscape.

Manage team members and external vendors and keep website development on track and on time.

Platform Development

Work closely with Senior Director of External Affairs, Director of Marketing and Communications, and relevant MI teams to design and launch a new Visitor Center website.

Work closely with MCAAD’s content team and digital project managers and vendors on developing and implementing digital experiences that span in-galleries and online.

Lead or liaise with teams responsible for ticketing, CMS, and space management for the best possible integration.

Ongoing Content Creation and Digital Engagement

Identify areas and opportunities for MCAAD to create original content, repurpose content, or commission content, and create and implement plans for creation.

Build and lead a new Digital Strategy team to manage web presence and digital-first content creation.

Work closely with audience engagement teams to map out editorial calendars, launches, announcements, and social media campaigns.

Present to stakeholders and the public when requested.

Requirements

At least 8 years of experience developing digital platforms, outreach, and strategy for nonprofits, policy or advocacy organizations, museums, or similar public-facing cultural venues, with 3 years managing people.

Clear track record of successful launches of new online platforms and products.

Proven experience building CMS systems and working in HTML.

Expertise in development tools and technologies, including CSS3, HTML5, JavaScript, and content management systems.

Ability to create engaging user interfaces for online products.

Experience managing vendors for wireframes, prototypes, and intuitive navigation systems.

Experience with user research techniques to inform design decisions.

Ability to manage the development and lifecycle of online products successfully.

Strong project management skills working across complex teams.

Background or special interest in areas related to MCAAD’s mission is beneficial.

Ability to develop positive working relationships and thrive in a fast-paced environment.

Working Conditions & Travel Requirements

This position will work in a professional office environment and may require occasional travel to other offices and venues.

Note

We are interested in qualified candidates who are eligible to work in the United States. This position will work a hybrid schedule consisting of three (3) days per week reporting in-person to your respective office location.

Our Culture

The Milken Institute is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability or status as a veteran.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan - 403b(5%)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity & Paternity)

Short-Term & Long-Term Disability

Flexible Spending Account (FSAs)

Training & Development: LinkedIn Learning – over 15,000 classes offered, self-guided.

Wellness Resources: Employee Assistance Program

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