Motion Recruitment Partners LLC
Desktop Support Technician
Motion Recruitment Partners LLC, Smithfield, Rhode Island, us, 02917
Our client is looking for a Desktop Support Technician for a 3-month contract in Smithfield, RI 02917.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.Contract Duration: 3 monthsRequired Skills & ExperiencePrevious experience in desktop and/or deskside supportSolid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experienceExcellent customer service skillsA+ Certification is a plusWhat You Will Be Doing
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.Documents, maintains, upgrades, or replaces hardware and software systems.Supports and maintains user account information including rights, security, and systems groups.Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Network connection issues, track network connections back to network switches.Escalates problems and issues to a higher level of support if unable to resolve.Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.Interacts with customers, responding to routine technical questions or request for information.
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Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.Documents, maintains, upgrades, or replaces hardware and software systems.Supports and maintains user account information including rights, security, and systems groups.Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.Network connection issues, track network connections back to network switches.Escalates problems and issues to a higher level of support if unable to resolve.Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.Interacts with customers, responding to routine technical questions or request for information.
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