Norm Reeves Subaru Rockwall
Used Car Director
Norm Reeves Subaru Rockwall, North Richland Hills, Texas, United States, 76180
Norm Reeves Honda of North Richland Hills7551 NE Loop 820North Richland Hills, TX 76180, USA
Description
The Automotive Used Car Director is responsible for overseeing the operations of the used car department at Honda in N Richland Hills . This role involves managing a team of sales professionals, implementing effective sales strategies, maintaining inventory, ensuring customer satisfaction, and maximizing profitability in the used car department.Key Responsibilities:Lead, mentor, and motivate the used car sales team to achieve sales targets and provide excellent customer service.Develop and implement effective sales strategies to attract customers and promote used car sales.Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions.
Inventory Management:Manage the procurement and inventory of used cars, ensuring a diverse selection that meets customer demands.Monitor market trends and demand to make informed decisions about pricing, vehicle acquisition, and inventory mix.Collaborate with the dealership's acquisition channels, such as trade-ins, auctions, and direct purchases.
Quality Assurance:Ensure that all used cars meet quality and safety standards before being presented for sale.Oversee reconditioning and detailing processes to enhance the appearance and value of used cars.Conduct thorough inspections of trade-ins and purchased vehicles, addressing any maintenance or repair needs.
Customer Satisfaction:Develop and maintain strong relationships with customers, addressing their needs and concerns promptly and professionally.Ensure that customers receive accurate and transparent information about used cars, pricing, and financing options.Implement processes to gather feedback and reviews, using them to improve customer satisfaction and dealership reputation.
Set pricing strategies for used cars based on market conditions, acquisition costs, and desired profit margins.Monitor expenses related to the used car department, such as reconditioning, advertising, and personnel costs, to ensure profitability.Prepare regular financial reports for dealership management, summarizing sales performance and financial metrics.
Team Development:Recruit, train, and onboard new members of the used car sales team.Provide ongoing training, coaching, and professional development opportunities to enhance the team's skills and knowledge.Foster a positive and collaborative work environment that promotes teamwork and individual growth.Qualifications and Requirements:Several years of experience in automotive sales, with a focus on used cars.Strong leadership and team management skills.In-depth knowledge of the automotive industry, including market trends and pricing strategies.Excellent communication, negotiation, and customer service skills.Proficiency in using sales and inventory management software.Ability to analyze data and make data-driven decisions.Attention to detail and a commitment to quality.Valid driver's license.
Elevate Your Career with our Unbeatable Benefits!Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.Enjoy Complimentary Group Life Insurance for Added Peace of Mind.Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
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Description
The Automotive Used Car Director is responsible for overseeing the operations of the used car department at Honda in N Richland Hills . This role involves managing a team of sales professionals, implementing effective sales strategies, maintaining inventory, ensuring customer satisfaction, and maximizing profitability in the used car department.Key Responsibilities:Lead, mentor, and motivate the used car sales team to achieve sales targets and provide excellent customer service.Develop and implement effective sales strategies to attract customers and promote used car sales.Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions.
Inventory Management:Manage the procurement and inventory of used cars, ensuring a diverse selection that meets customer demands.Monitor market trends and demand to make informed decisions about pricing, vehicle acquisition, and inventory mix.Collaborate with the dealership's acquisition channels, such as trade-ins, auctions, and direct purchases.
Quality Assurance:Ensure that all used cars meet quality and safety standards before being presented for sale.Oversee reconditioning and detailing processes to enhance the appearance and value of used cars.Conduct thorough inspections of trade-ins and purchased vehicles, addressing any maintenance or repair needs.
Customer Satisfaction:Develop and maintain strong relationships with customers, addressing their needs and concerns promptly and professionally.Ensure that customers receive accurate and transparent information about used cars, pricing, and financing options.Implement processes to gather feedback and reviews, using them to improve customer satisfaction and dealership reputation.
Set pricing strategies for used cars based on market conditions, acquisition costs, and desired profit margins.Monitor expenses related to the used car department, such as reconditioning, advertising, and personnel costs, to ensure profitability.Prepare regular financial reports for dealership management, summarizing sales performance and financial metrics.
Team Development:Recruit, train, and onboard new members of the used car sales team.Provide ongoing training, coaching, and professional development opportunities to enhance the team's skills and knowledge.Foster a positive and collaborative work environment that promotes teamwork and individual growth.Qualifications and Requirements:Several years of experience in automotive sales, with a focus on used cars.Strong leadership and team management skills.In-depth knowledge of the automotive industry, including market trends and pricing strategies.Excellent communication, negotiation, and customer service skills.Proficiency in using sales and inventory management software.Ability to analyze data and make data-driven decisions.Attention to detail and a commitment to quality.Valid driver's license.
Elevate Your Career with our Unbeatable Benefits!Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.Enjoy Complimentary Group Life Insurance for Added Peace of Mind.Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
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