Director of Training & Education FS

Position Summary:

The Director of Training-Employee Benefits will design, implement, facilitate, and manage the training programs for the entire employee benefits division across the organization.This includes curriculum research, development and writing, support class activity, and service as the liaison between leadership and each class.

Key Responsibilities:

1. Training Program Development:

• Develop, implement, and manage comprehensive training programs focused on employee benefits
• Collaborate with subject matter experts to ensure that training materials are accurate, up-to-date, and aligned with the latest industry trends and regulations.
• Design training programs that cater to various learning styles and levels of expertise, from new hires to seasoned professionals.

Strategic Planning:

• Align training initiatives with the organization's strategic objectives, in relation to employee benefits account management.
• Identify training needs across the organization through consultations with management, employee feedback, and analysis of performance metrics.
• Develop a training strategy that supports business goals, enhances employee engagement, and improves overall organizational performance.

1. Administration:

• Develop class schedules and track class progress, book training rooms, personnel (students) and results with reporting requirements.
• Coordinating class arrangements for all class attendees including lodging, travel, meals, etc.
• Scheduling meetings between the leadership and new producers in compliance with new producer requirements.

1. Training Delivery:

• Oversee the delivery of training programs, ensuring that they are engaging, effective, and accessible to all employees.
• Utilize a variety of training methods, including e-learning, in-person workshops, webinars, and self-paced learning modules.
• Ensure that training programs are regularly evaluated and updated to reflect changes in regulations, industry standards, and organizational needs.

1. Research/Create/Develop:

• In cooperation with the other divisions Training Directors material and deliverables, curriculum must include both technical insurance information and other needed, required or requested items.

1. Stakeholder Engagement:

• Work closely with Benefits Operations Team, HR, benefits administrators, and other stakeholders to ensure that training programs support the effective delivery of employee benefits.
• Work with benefit team leaders to ensure students are deployed appropriately and continue development within their assigned offices.
• Communicate regularly with senior management to provide updates on training initiatives and outcomes.
• Build relationships with external training providers, industry associations, and regulatory bodies to stay informed of best practices and emerging trends.
• Deliver professional grade correspondence to students, Team Leaders, Office Leaders, Territorial Leaders, Managing Directors and Senior Management to facilitate complete communication of all items HIGG U, as well as instructional material as required or needed.

Requirements:

• Good working knowledge of technical insurance products (policies, contracts, coverages) for multiple lines, including but not limited to Employee Benefits.
• Must have a minimum of background in adult education and training facilitation
• Must have strong written and oral communication skills
• Multi task oriented-
• Ability to work on multiple in-depth tasks simultaneously and meet all needed deadlines with a quality product.

Experience and Education:

• Bachelor's Degree or Equivalent Industry/Business Experience- required
• 5-7 years of experience in the Insurance industry strongly preferred
• Must have 5-7 years of training and facilitation experience