Logistics Specialist

Customer Service Logistics Coordinator Our client is seeking a dedicated and detail-oriented Customer Service Logistics Coordinator to join their logistics team. This role is crucial for coordinating outbound freight operations while ensuring top-notch customer service and efficient logistics processes. The ideal candidate will excel in communication, exhibit a proactive problem-solving approach, and thrive in a fast-paced environment. This role is onsite in McMinnville, Oregon. Customer Service Logistics Coordinator Responsibilities Arrange and schedule outbound freight shipments, ensuring timely and cost-effective delivery. Act as the primary point of contact for customers regarding their outbound freight needs, providing updates and addressing inquiries promptly. Prepare and review essential shipping documents, including bills of lading, customs forms, and tracking details. Communicate with freight carriers to obtain quotes, negotiate rates, and confirm shipment details. Proactively identify and resolve freight-related issues such as delays, damages, or discrepancies, prioritizing customer satisfaction. Use logistics and customer management software to track shipments and accurately update customer records. Coordinate closely with warehouse and inventory teams to ensure accurate and timely outbound order fulfillment. Identify and suggest opportunities for enhancing outbound freight processes and contribute to the development of best practices. Customer Service Logistics Coordinator Qualifications High school diploma or equivalent; relevant experience in logistics or customer service is preferred. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite and logistics management software. Ability to multitask and manage time efficiently in a fast-paced environment. Keen attention to detail and strong problem-solving abilities. Knowledge of freight shipping regulations and practices is a plus. Salary: $65k/year. (DOE) Benefits Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k. Meet VanderHouwen What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals. VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.