Customer Service Specialist

Terms of Employment W2 Contract, 6 months This position is hybrid with Wednesdays being onsite for team meetings. Training will be 100% onsite. Candidates may specify if they would like to work from the DePere or Louisville locations. The office is open from 8 AM-6 PM EST. Preferred working hours are 9 AM-6 PM EST, with flexibility needed for earlier coverage. Candidates may work from the office more often than once per week if they desire. Overview Our client is seeking a Customer Service Representative to handle Gas utility customer inquiries via phone, chat, and email. The client is looking for someone with a great personality and demonstrated ability to provide great customer service. Candidates will need to be willing/able to learn a great deal, so a quick and eager learner is imperative. Required Skills & Experience HS Diploma and 2 years of customer service experience. Proficient in MS Excel, Word, and Outlook. Demonstrated ability to provide great customer service. Strong customer service aptitude and a desire to help. Quick and eager learner. High speed, reliable internet for remote work. Preferred Skills & Experience 5 years of experience Energy/Utility experience Natural Gas experience