Customer Service Specialist

nTech Workforce has an immediate client opening for a Customer Service Specialist Pay Rate: $22/hr on W2 Need to qualify for an online Glider Assessment Terms of Employment W2 Contract, 6 months This position is hybrid with Wednesdays being onsite for team meetings. Training will be 100% onsite. Candidates may specify if they would like to work from the 1716 Lawrence Dr, De Pere, WI 54115 OR 9400 Bunsen Parkway, Suite 100 Louisville, KY 40220 The office is open from 8 AM-6 PM EST. Preferred working hours are 9 AM-6 PM EST, with flexibility needed for earlier coverage. Candidates may work from the office more often than once per week if they desire. Overview Our client is seeking a Customer Service Representative to handle Gas utility customer inquiries via phone, chat, and email. The client is looking for someone with a great personality and demonstrated ability to provide great customer service. Candidates will need to be willing/able to learn a great deal, so a quick and eager learner is imperative. Required Skills & Experience HS Diploma and 2 years of customer service experience. Proficient in MS Excel, Word, and Outlook. Demonstrated ability to provide great customer service. Strong customer service aptitude and a desire to help. Quick and eager learner. High speed, reliable internet for remote work. Preferred Skills & Experience 5 years of experience Energy/Utility experience Natural Gas experience