Senior Product Manager, Personalization

Senior Product Manager, Personalization Cupertino,California,United States Corporate Functions Imagine what you could do here The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Apple is looking for an experienced Product Manager to join the Apple Store Online Product Team, with a focus on personalized shopping journeys. This team drives the roadmap and delivery of technical capabilities, with a vision for the future of online shopping. This is a technical role that links between business, design, and engineering to deliver incredible experiences and products to our customers. Description We are a high performing team supporting Apple’s personalization initiatives and representing the future of digital retail. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Marketing, Operations, Marcom, Finance, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers. RESPONSIBILITIES: - Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiences - Establish and manage the technical product roadmap related to personalization and CRM, working to ensure alignment across the business needs and technical feasibility - Drive product discovery, requirements, and delivery of new capabilities - Communicate ideas, plans, and program status to partners and leadership Minimum Qualifications BA/BS in Computer Science or a technical degree, or 4 years of relevant professional experience 10 years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences Key Qualifications Preferred Qualifications Track record of developing and delivering multi-year experience and capability roadmaps with sophisticated interdependencies Experience using data and insights to design customer-facing programs and capabilities globally Experience with business analysis, process improvement, and multiple project management methodologies Proficiency with new technologies like AI, Deep Learning, and their practical applications in digital commerce Ability to challenge conventions and debate solutions to identify the best possible outcome for customers Experience delivering marketing capabilities in global e-commerce websites, apps, or CRM platforms Education & Experience Additional Requirements Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $195,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) Apple Footer Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .