Medical Procedure Scheduler Onsite

Summary: Responsible for scheduling IR procedures, and support the physicians, nurses, and patients of the IR department. Essential Functions: • Schedule patients for IR procedures o Contact patients, Doctor's office, insurance company, Third Party Administrator demographics, in order to have complete, accurate, compliant patient records. o Ensure a written order is received with specific information. o Verify insurance coverage, as well as obtain a pre-cert number for the procedure. o Obtain updated patient health history, demographics, known allergies, medications, and conditions. o Confirm the appointment one day prior to procedure to keep the schedule running smoothly. o Act as liaison between referring doctor's office and patient by handling all questions or concerns prior to the procedure to maximize the physicians' time to be maximized for procedures. o Handle all necessary paperwork for same day add-ons. o Ensure that areas/resources of hospital are available at time of service, without conflicts. o Coordinate with referring physician's office or patient to ensure they are instructed to stop appropriate medications and ensure clearance is obtained. o Ensure patient has received specific prep instructions, along with time of procedure, what to expect the day of the procedure, and where to check in. o Obtain for prior imaging, from outside facilities, to be available prior to scheduling the procedure. o Arrange admission to the hospital and enter information into the hospital information system as needed. o Reschedule or follow-up with patients as directed. o Obtain procedural reports and update the patient's medical record. o Request films and charts from Medical Records as directed. o Send lab reports to referring physician. o Comply with hospital regulations regarding patients and scheduling. o Communicate with physicians and nurses to keep updated of necessary changes. o Interpret plan provider requirements for pre-certification procedures. o Regular and timely attendance required. • Serve as resource person to the Business Office for help with coding questions o Assist with maintaining the charge coding sheet. • Monitor storage of medical records related to this area of the practice • Provide high level of customer service to patients, physicians/PA's/NP's/nurses, referring physicians' offices, hospital staff, RANT co-workers and all external service providers. • Define problems, collect data, establish facts, draw valid conclusions • Ability to resolve scheduling conflicts, and patient's concerns • Support group, department and company goals o Make recommendations and implements processes to improve work flow. o Attend and actively participate in meetings as needed. o Ensure efficiency and accuracy of data. o Maintain excellent communication between physicians and nurses. • Support department and company goals o Make recommendation and/or suggestions to improve procedures. o Assist department as needed on special projects. o Ensure equipment is in good working order. Qualifications: Education: High school graduate or GED; CPT and ICD-10 certification preferred. Experience: One to three years related medical office or clinical assistant experience in a high volume environment, or equivalent combination of education and medical office experience. Skills/Knowledge: Mathematical skills, good verbal and written communication skills. Must be detail oriented, and able to work in a fast paced environment. Able to manage multiple priorities and personalities. Function as a team player. _ _