Senior SCCM/MECM Engineer (Hybrid)

Job Summary: The Senior Systems Administrator will be responsible for the maintenance, management, and optimization of the SCCM/MECM infrastructure. This role will act as the subject matter expert (SME) for SCCM/MECM, offering mentorship and training to junior team members, and ensuring the organization's endpoint configuration management, security compliance, and patch management strategies are efficient and reliable. Please note that this position requires passing a California Law Enforcement Telecommunications (CLETS) background check, and authorization to work in the United Stats (see below for specifics) https://www.fbi.gov/services/cjis Duties and Responsibilities: Endpoint Configuration Management: Design, implement, and manage endpoint management solutions using SCCM/MECM and Intune. Create and oversee deployment packages, task sequences, and application deployments to ensure smooth operational performance. Security Compliance: Ensure that all endpoints are in compliance with internal security policies and industry regulations. Implement security baselines, configurations, and ensure endpoint protection is current and effective. Patch Management: Develop and maintain comprehensive patch management strategies for both operating systems and applications. Monitor and report on patch compliance, identifying and addressing any areas that require improvement. Troubleshooting and Issue Resolution: Investigate and resolve complex endpoint-related issues efficiently. Provide escalated support for unresolved endpoint issues, ensuring timely resolution. Perform other duties as assigned. Documentation: Maintain up-to-date, accurate documentation for all endpoint management processes, configurations, and system modifications. Create and revise knowledge base articles for common issues and their resolutions, fostering team knowledge and operational efficiency. Automation: Identify opportunities for process improvement through automation in endpoint management. Develop scripts and workflows to enhance efficiency and reduce manual intervention in recurring tasks. Education and Experience: Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Minimum of 5 years of direct experience with SCCM/MECM administration, including patch management and software distribution. Proven experience in administering MECM/SCCM in large enterprise environments. Strong understanding of Windows operating systems and Active Directory. Experience with virtualization technologies (e.g., VMware, Hyper-V) is a plus. Relevant Microsoft certifications (e.g., MCSE, MCSA, Microsoft 365 Certified) are preferred. Strong communication, interpersonal, and mentoring skills. Knowledge, Skills and Abilities: Proficiency in managing MECM and Intune in large, enterprise-scale environments. Strong understanding of Active Directory, Windows operating systems, and Group Policy. Knowledge of endpoint security technologies (e.g., Microsoft Defender) and security best practices. Strong scripting and automation skills using PowerShell, VBScript, or similar tools. Excellent problem-solving skills with the ability to troubleshoot complex technical issues independently. Strong communication and collaboration skills, with the ability to mentor junior team members effectively. Work Environment: The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer Physical Demands: Must be able to remain in a stationary position for most of the day Constantly operates a computer and other office productivity machinery, such as a printer/copy machine This position needs to occasionally move about inside the office The person in this position frequently communicates via telephone Avenu Summary: With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.