Product Manager

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $13 billion in loan originations in 2023. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the 1 Overall HUD Multifamily and Healthcare Lender in the country. Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. A highly philanthropic company, Greystone donates more than half of its profits to charity each year. At Greystone, everything we do is driven by our purpose of improving others’ lives. As we work hard to maintain our ranking as a top national commercial real estate lender, our culture of caring and support is just as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors. Greystone is committed to fostering, cultivating, and preserving a culture of inclusion through recruiting and career development practices, creating equity companywide, and exemplifying belonging. Diversity, Equity, and Inclusion is at the heart of our culture of caring, integrity and excellence, and is a driving force behind our entrepreneurial spirit and creativity. Greystone Tech has a heavy bias towards action and experimentation. We expect every team member to have a very healthy curiosity and be resourceful, coachable, and self-directing. It is our job to imagine, anticipate, and engineer the future of commercial lending. From frictionless UI/UX web applications to AI-driven platform tools, due diligence automation, and data-driven credit underwriting, every facet of commercial lending is in our purview. Greystone Tech is a growing, cross-functional team of product experts, engineers, designers, underwriters, and financial experts. We are seeking an agile and entrepreneurial Product Manager to join our growing team and help orchestrate our ambitious product roadmap. This role offers a unique opportunity to shape the future of our commercial real estate while working in a collaborative and innovative environment. This is an in-person role. You are expected to work from our New York City office 4 days a week with 1 day optionally remote. Primary Duties and Responsibilities: Support software engineers and product team to implement features by gathering & clarifying requirements, getting stakeholder buy-in, scoping & facilitating technical discussions, and enabling engineers to better understand users and the business Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to engineering and stakeholder teams Facilitate problem-solving and prioritization across teams, factoring in trade-offs between speed, scalability, quality, and wider business deadlines Define, monitor, and analyze product performance metrics, identifying opportunities for improvement and optimization Demonstrate and support dissemination of best practices for product management, product development, release management, and user support Support the establishment and maintenance of product planning Develop and execute strategies for proactive user support and issue resolution Collaborate with engineers to create UX flows, wireframes, and product designs Experience, Skills, and Abilities Required: 2 years of product management at a technology-based company or in a technical environment at a finance or real estate-focused firm Experience in real estate or prop-tech is a bonus but not a strict requirement Experience managing and delivering technology features from inception to production Fluent in agile methodologies, lean practices, and the Software Development Lifecycle Experience with at least one data query language (i.e. SQL), statistics, and product analytics Experience in Jira, Trello, Figma, and/or similar industry tools Experience defining, developing, and owning product roadmaps, including qualifying anticipated development value with qualitative and/or quantitative data Proven record of delivering impactful product demonstrations Detail oriented Passion for driving product vision, and guiding teams toward key milestones A sense of humor and empathy will go a long way with the good people on this team At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer. Greystone offers a competitive base salary and bonus. The base salary range for this position is $100,000 to $120,000/year. The specific compensation that will be offered is based on an understanding of the qualifications of the hired candidates at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the annual review process. The firm is the 1 overall HUD multifamily and healthcare lender by firm commitments, and a top 10 Fannie Mae and Freddie Mac multifamily real estate lender. For HUD's 2024 fiscal year ending September 30, 2024. Based upon combined firm commitments received by Greystone Funding Company LLC and Greystone Servicing Company LLC and excludes risk sharing and hospital loans.