Case Manager

About the Job Are you looking to do meaningful and impactful work in the world with people you enjoy? Are you well-organized and a strategic problem solver, with an enthusiasm for owning and driving projects forward? Do you enjoy leading teams to accomplish meaningful goals? If so, we are looking for you to join our team as an ICMS Case Manager . WHO WE ARE: Our mission-driven organization focuses on doing meaningful and impactful work in the world. We believe that healthcare, housing, and a strong support network are crucial for everyone to thrive. And, it is our passion here to ensure that everyone has access to these essential services and support. OUR CORE VALUES Dedication – We give our best and go above and beyond each and every day-to-day. Collaboration – We work together as one team and respect our differences. Honesty – We build relationships based on loyalty and trust. Innovation – We experiment with new ways and methods to provide quality services. Curiosity – We look at different angles to ask why? And how? What we are looking for: Under the direction of our Program Manager, the ICMS Case Manager provides high-quality case management services to homeless individuals and families (participants) eligible for permanent housing through the Housing program. The ICMS Manager shall serve as the central point of contact for 15-20 participants. Experience, knowledge, skills, and abilities you should possess: Able to conduct initial and quarterly psychosocial assessments with participants referred by the Department of Develop and implement an individualized service plan, in collaboration with ICMS program participants, based on the information gathered through the utilization of the psychosocial assessment. Collaborate with participants to maintain housing stability goals. Develop professional relationships with the program participants and maintain a caseload of 15-20 participants. Provide outreach, housing navigation, and housing location services. Conduct regular “face-to-face” visits at indoor and outdoor locations per comfort level and current need of the program participants. Once the participant is housed, conduct regular home visits. Ensure that participants are linked to health, mental health, and substance use services as needed. Assist participants with obtaining employment, and/or establishing benefits, and/or educational opportunities. Assist program participants with maintaining treatment regimens including accompanying participants to appointments with physical health, mental health, and other care providers as needed. Assist participants in gaining access to mainstream benefits, including but not limited to Medical, GR, SSI, etc. Utilize a harm reduction, “client-focused” and strengths-based intervention and treatment model. Utilize appropriate services and programs that are a part of the Homeless Service System in Los Angeles County. Assist participants in meeting with landlords, lease signing, and understanding tenant rights and responsibilities. Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation, and prevent relapse risks. Respond to urgent requests for assistance from program participants or landlords and rotate responsibility for providing 24-hour/7 days a week, on-call crisis intervention services. Utilize the Homeless Management Information System (HMIS) and the CHAMP (DHS) system for notetaking and services tracking daily. Attend weekly team meetings. Participate in all meetings with collaborative agencies, including case conferencing meetings, and other community meetings as directed. Qualifications: Dedicated to the mission, vision, and values of our organization. Knowledge of surrounding poverty, homelessness, and social factors related to each dynamic. Ability to understand the needs of homeless people with disabilities and to develop collaborative goals towards greater self-sufficiency and independence in the larger community. Ability to work a flexible schedule, including some evenings and weekends. Knowledgeable about services for homeless individuals and families throughout Los Angeles County. Knowledge of challenges associated with homelessness, including chemical dependency, mental disorders, physical health concerns, violence, and isolation. Why You’ll Love It Here Our culture of doing meaningful work with people you enjoy through supporting and respecting each other. Flexible work arrangements. Paid vacation and sick leave. Paid holidays. Countless opportunities to grow and learn new skills. Competitive benefits, including health, dental and vision insurance, and a 403b Retirement Plan.