Data Entry & Customer Service Job at Draw House Concepts in Atlanta

Draw House Concepts is looking for a meticulous and customer-focused individual to fill the role of Data Entry & Customer Service Representative. This position combines data management with client communication, ensuring accurate data entry and high-quality customer service to support our business operations.

Key Responsibilities:

• Accurately enter and update design orders into our database
• Verify the accuracy of information provided in orders and make corrections as needed
• Maintain accurate and organized customer records
• Respond promptly and professionally to customer inquiries and concerns via phone, email, or chat
• Collaborate with other team members to resolve customer issues effectively and efficiently
• Proactively identify and suggest process improvements to enhance data entry and customer service operations

Qualifications:

• High school diploma or equivalent
• Strong attention to detail and a commitment to accuracy in data entry.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with database software.
• Strong organizational and multitasking abilities.

Benefits:

• Competitive salary.
• Paid time off and holidays.
• Opportunities for career advancement.
• Health, dental, and vision insurance.

We are searching for an individual who is both detail-oriented and customer-focused, ready to contribute to the success of our dynamic architecture firm. If you enjoy working in a fast-paced environment and have strong organizational skills, we encourage you to apply!