Louisiana State University
Senior Finance Operations Manager - Online Education Partnerships
Louisiana State University, Baton Rouge, Louisiana, us, 70873
Job Posting Title:
Senior Finance Operations Manager - Online Education Partnerships Position Type:
Professional / Unclassified Department:
LSUAM Online - BPO - Operations and Business Office (Crystal James Nathan (00077150)) Work Location:
Louisiana Emerging Technologies Center Pay Grade:
Professional Job Description:
The Senior Finance Operations Manager - Online Education Partnerships is responsible for managing the financial operations associated with Online students enrolled through third-party partnerships. This role involves reconciling student billing and tuition information to ensure accurate invoicing, timely collection of payments, and adherence to internal and external financial policies. Additionally, this position will manage and independently reconcile all internal tuition discount programs offered by LSU Online. The Finance Operations Manager will also provide support to the Business Office with various operational and billing tasks as needed. Job Responsibilities: Reconciliation of Student Billing:
Oversee and enhance the reconciliation of billing and tuition records for Online students enrolled through third-party partnerships. Ensure accuracy of financial data, aligning it with student enrollment, course completion, and program participation records. Lead the reconciliation process for all internal tuition discount programs, implementing best practices to ensure proper application and accounting. 20% Financial Reporting and Analysis:
Lead the preparation and presentation of comprehensive financial reports that provide a clear overview of billing, collections, and reconciliation processes for internal stakeholders. Conduct in-depth analyses of financial data to identify trends, discrepancies, and opportunities for operational enhancements. 20% Partner and Internal Collaboration:
Serve as the primary point of contact for financial matters for the OCE partnership team related to third-party partnerships, expertly navigating the terms and conditions of the partnership agreements regarding eligibility and financial benefits. Foster strong collaborations with internal departments, including Enrollment, Bursar and IT, to ensure seamless data integration and accuracy in financial reporting. Proactively engage with the Business Office to streamline operational and billing tasks as required, contributing to the overall efficiency of financial processes. Drive cross-departmental initiatives to align objectives and promote best practices in financial management, ensuring that partnership outcomes are maximized and aligned with institutional goals. 20% Invoicing and Collection:
Review and maintain accurate invoices to third-party partners, ensuring all tuition and fees are billed correctly. Strategically monitor accounts receivable to drive the timely collection of payments from both partners and students. Collaborate closely with the Accounts Receivable & Bursar team to address and resolve any discrepancies or delays in payment collection. Additionally, provide insights and recommendations to senior leadership on trends and challenges related to invoicing and collections. 15% Process Improvement:
Lead initiatives to identify and implement improvements to the financial operations, focusing on accuracy, efficiency, and partner satisfaction. Develop and standardize comprehensive operating procedures (SOPs) for financial operations related to third-party partnerships and tuition discount programs. Work with other campus partners to build best practices and consistency for onboarding and execution of new partnership agreements. Drive a culture of continuous improvement by evaluating existing processes, integrating feedback from partners, and leveraging data to inform strategic decisions that align with institutional goals. 10% Team Leadership:
Lead and mentor a team of financial analysts, fostering a collaborative work environment. Conduct performance evaluations and provide feedback to support growth. Oversee the allocation of projects and tasks among the analysts, ensuring deadlines are met and quality is maintained. Review and validate work performed by analysts, providing strategic insights and recommendations. 10% Other duties as assigned. 5% Additional Requirements:
Operation Essential Personnel - This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01. Minimum Qualifications:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field with 4 years of related experience. Preferred Qualifications:
5+ years of experience in finance or accounting, preferably within a higher education setting or in managing complex billing systems. Special Instructions:
Please provide a cover letter, resume, (3) professional references, and transcripts. Official transcripts are required prior to hire. Background Check:
An offer of employment is contingent on a satisfactory pre-employment background check. Benefits:
LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Essential Position (Y/N): LSU is an Equal Opportunity Employer and SAME Agency: LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu). HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu.
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Senior Finance Operations Manager - Online Education Partnerships Position Type:
Professional / Unclassified Department:
LSUAM Online - BPO - Operations and Business Office (Crystal James Nathan (00077150)) Work Location:
Louisiana Emerging Technologies Center Pay Grade:
Professional Job Description:
The Senior Finance Operations Manager - Online Education Partnerships is responsible for managing the financial operations associated with Online students enrolled through third-party partnerships. This role involves reconciling student billing and tuition information to ensure accurate invoicing, timely collection of payments, and adherence to internal and external financial policies. Additionally, this position will manage and independently reconcile all internal tuition discount programs offered by LSU Online. The Finance Operations Manager will also provide support to the Business Office with various operational and billing tasks as needed. Job Responsibilities: Reconciliation of Student Billing:
Oversee and enhance the reconciliation of billing and tuition records for Online students enrolled through third-party partnerships. Ensure accuracy of financial data, aligning it with student enrollment, course completion, and program participation records. Lead the reconciliation process for all internal tuition discount programs, implementing best practices to ensure proper application and accounting. 20% Financial Reporting and Analysis:
Lead the preparation and presentation of comprehensive financial reports that provide a clear overview of billing, collections, and reconciliation processes for internal stakeholders. Conduct in-depth analyses of financial data to identify trends, discrepancies, and opportunities for operational enhancements. 20% Partner and Internal Collaboration:
Serve as the primary point of contact for financial matters for the OCE partnership team related to third-party partnerships, expertly navigating the terms and conditions of the partnership agreements regarding eligibility and financial benefits. Foster strong collaborations with internal departments, including Enrollment, Bursar and IT, to ensure seamless data integration and accuracy in financial reporting. Proactively engage with the Business Office to streamline operational and billing tasks as required, contributing to the overall efficiency of financial processes. Drive cross-departmental initiatives to align objectives and promote best practices in financial management, ensuring that partnership outcomes are maximized and aligned with institutional goals. 20% Invoicing and Collection:
Review and maintain accurate invoices to third-party partners, ensuring all tuition and fees are billed correctly. Strategically monitor accounts receivable to drive the timely collection of payments from both partners and students. Collaborate closely with the Accounts Receivable & Bursar team to address and resolve any discrepancies or delays in payment collection. Additionally, provide insights and recommendations to senior leadership on trends and challenges related to invoicing and collections. 15% Process Improvement:
Lead initiatives to identify and implement improvements to the financial operations, focusing on accuracy, efficiency, and partner satisfaction. Develop and standardize comprehensive operating procedures (SOPs) for financial operations related to third-party partnerships and tuition discount programs. Work with other campus partners to build best practices and consistency for onboarding and execution of new partnership agreements. Drive a culture of continuous improvement by evaluating existing processes, integrating feedback from partners, and leveraging data to inform strategic decisions that align with institutional goals. 10% Team Leadership:
Lead and mentor a team of financial analysts, fostering a collaborative work environment. Conduct performance evaluations and provide feedback to support growth. Oversee the allocation of projects and tasks among the analysts, ensuring deadlines are met and quality is maintained. Review and validate work performed by analysts, providing strategic insights and recommendations. 10% Other duties as assigned. 5% Additional Requirements:
Operation Essential Personnel - This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01. Minimum Qualifications:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field with 4 years of related experience. Preferred Qualifications:
5+ years of experience in finance or accounting, preferably within a higher education setting or in managing complex billing systems. Special Instructions:
Please provide a cover letter, resume, (3) professional references, and transcripts. Official transcripts are required prior to hire. Background Check:
An offer of employment is contingent on a satisfactory pre-employment background check. Benefits:
LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Essential Position (Y/N): LSU is an Equal Opportunity Employer and SAME Agency: LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu). HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu.
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