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Indigo Real Estate

Assistant Community Director/Compliance Specialist

Indigo Real Estate, Honolulu, Hawaii, United States, 96814


Assistant Community Director/Compliance Specialist – Affordable Housing

Full-time: 30 hours per week

Company Overview

At Indigo Real Estate, we attribute much of our properties’ successes to the strengths of our team members, and we are seeking an experienced Assistant Community Director/Compliance Specialist who is passionate about customer service, affordable housing, proficient in tax credit paperwork, and is driven to succeed.

Objectives of this Role/Job Description

Responsible for assisting the Community Director in planning, controlling, and directing the day-to-day operation of the property, and for maintaining effective and harmonious resident relations.

Must be capable of structuring the office workflow and organization of the office. Daily meetings with the team.

Manage to meet corporate financial objectives and protect the value and integrity of the real estate, respective of all fair housing requirements and any applicable government agency standards.

Responsible to ensure the compliance requirements of the property are met.

This role is responsible for reviewing and processing all resident and applicant Tax Credit certification paperwork, processing monthly compliance reports, updating property information into Yardi software including units, utility allowances, income, and rent limits, spot checking property files and leasing activities for compliance to Fair Housing laws and regulations.

This position requires a working knowledge of Tax Credit or affordable housing programs in addition to excellent communication and interpersonal skills. Knowledge of LIHTC program is a requirement. Knowledge of YARDI voyager software, WBARS reporting system or similar systems is a plus. The successful candidate will possess the ability to multitask, make smart and timely decisions with limited guidance, and be highly self-motivated with a strong sense of initiative and collaborative work style.

This role includes, but is not limited to, personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and compliance with all applicable partners, laws and company policies.

Ensure adherence to safety policies and procedures.

Maintain accurate accounting for site level revenue and expenses including rent collection and timely submission of invoices and bids.

Enact standards for weekly and monthly reporting, maintaining accurate resident files and affordable housing compliance, if applicable.

Collaborate to support property marketing strategies consistent with established procedures.

Assist in coordination and updates to advertisements and listings, especially via third-party Independent Listing Services (ILS).

Preparing materials for annual budgets and ongoing monitoring of cost center expenditures and forecasts, adhering to financial targets.

General support for the Community Director, and other duties as assigned.

Desirable Qualifications

Ability to communicate effectively both verbally and in writing.

Extremely organized and structured.

Able to work well under pressure, is self-motivated, self-directed, and is able to work with/without direct supervision.

Required Experience

Presently or recently employed with a property management company.

Minimum of 2 years of property management experience or administrative/accounting assistance.

Minimum of 2 or more years of experience working in the Low-Income Housing Tax Credit (LIHTC) program.

Ability to exercise quick and accurate judgement and maintain confidentiality.

Effective conflict resolution and customer service skills.

Ability to set priorities and multi-task with a strong attention to detail.

High school diploma or equivalent.

Working knowledge of Yardi and RentCafe, or other property management software preferred.

Employment Benefits

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

$24-$25 per hour DOE

Medical/Dental/Vision

Medical Flex-spend Account

Life Insurance

401(k) Retirement Savings plan with Employer match

Vacation Time

Sick & Safe Leave

Numerous, additional employee resource programs

Indigo Real Estate is a WA Best Workplaces Winner

Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at shannons@indigorealestate.com or Tiffany Kahn, HR and Benefits Manager at tiffany@rminc.com.

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