Robert Half is hiring: Administrative Assistant in Elmhurst

We are offering a permanent employment opportunity in the industry for an Administrative Assistant, located in Elmhurst, New York. As an Administrative Assistant, you will be tasked with various responsibilities involving customer service, data entry, handling inbound calls, email correspondence, and scheduling appointments.

Responsibilities:
• Manage inbound calls and provide exceptional customer service
• Accurately enter and maintain customer data
• Handle customer inquiries and resolve them effectively
• Monitor and manage customer accounts, taking appropriate actions when required
• Conduct efficient and accurate processing of customer credit applications
• Maintain detailed and accurate records of customer credit
• Correspond via email professionally, responding to customer inquiries and concerns
• Schedule appointments, ensuring a smooth operation of daily activities
• Leverage skills in Microsoft Excel, Outlook, PowerPoint, and Word in performing daily tasks
• Handle both inbound and outbound calls, maintaining a high level of professionalism.• Proficient in answering inbound calls and handling queries effectively.
• Demonstrated experience in delivering exceptional customer service.
• Ability to perform accurate data entry tasks.
• Strong skills in email correspondence, ensuring detail oriented and timely communication.
• Experience in managing both inbound and outbound calls.
• Proficiency in Microsoft Excel for managing and analyzing data.
• Familiarity with Microsoft Outlook for scheduling, email management, and task organization.
• Ability to create and edit presentations using Microsoft PowerPoint.
• Proficient in using Microsoft Word for creating, editing, and formatting documents.
• Experience in scheduling appointments, managing calendars, and coordinating meetings.