Robert Half is hiring: Administrative Assistant in Boston

We are in search of an Administrative Assistant for our operations based in Boston, Massachusetts. The job function primarily includes providing support to our team by managing inbound calls, ensuring effective customer service, and efficiently handling data entry tasks. This role offers a short term contract employment opportunity.

Responsibilities:

• Efficiently handling inbound calls and responding to customer queries
• Providing exceptional customer service in all interactions
• Accurately entering and updating customer data in the system
• Managing email correspondence with clients and team members
• Scheduling appointments and organizing meetings as required
• Utilizing Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks
• Managing inbound and outbound calls effectively
• Ensuring all customer inquiries are resolved in a timely manner
• Keeping accurate customer records and updating them as necessary
• Processing customer credit applications with precision and efficiency• Proficiency in answering inbound calls is a key requirement for this role.
• Exceptional customer service skills are needed to successfully perform in this position.
• The candidate must possess strong data entry abilities to manage information effectively.
• Effective email correspondence skills are essential for maintaining detail oriented communication.
• The ability to handle both inbound and outbound calls is crucial for this role.
• Expertise in Microsoft Excel is required for managing and interpreting data.
• Proficiency in Microsoft Outlook is necessary for managing detail oriented communication and scheduling.
• The candidate must be skilled in using Microsoft PowerPoint to create effective presentations.
• Mastery of Microsoft Word is needed for creating, editing, and formatting documents.
• The ability to schedule appointments efficiently is a vital requirement for this role.