Robert Half
Administrative Assistant Job at Robert Half in Chicopee
Robert Half, Chicopee, MA, US
Job Description
Job Description
We are offering an opportunity for an Administrative Assistant in the education industry, specifically within a university setting. The role will be based in Holyoke, Massachusetts, 01040-1091, United States. This position offers a long-term contract employment opportunity.
Responsibilities:
• Facilitate front desk duties such as greeting students, faculty, staff, and visitors, managing phone and virtual communications, and creating a welcoming environment.
• Utilize various technological platforms to manage student information, register students for courses, schedule appointments for advisors, and other related tasks.
• Stay updated on college information, procedures, and protocols related to student service, and provide updates for marketing materials.
• Coordinate and maintain data for specific programs.
• Handle incoming mail and packages, ensuring they reach the appropriate individuals within the unit.
• Oversee the scheduling of conference rooms and ensure proper set-up for meetings and training sessions.
• Uphold strict confidentiality of all student records.
• Operate standard office machines and equipment, including photocopiers, central console telephone systems, and various digital tools.
• Represent the division at campus events and be available to work during evenings and weekends as required.
• Perform other duties as assigned by the Director of Advising Services.• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
• Experience in handling inbound and outbound calls
• Ability to deliver high-quality customer service
• Proficient in data entry tasks
• Capable of managing email correspondence professionally and promptly
• Experience in scheduling appointments effectively
• Excellent written and verbal communication skills
• Must be able to work independently and collaboratively within a team
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks efficiently
• Basic knowledge of administrative and clerical procedures
• High school diploma or equivalent required; further education or certifications in related fields are a plus.
Responsibilities:
• Facilitate front desk duties such as greeting students, faculty, staff, and visitors, managing phone and virtual communications, and creating a welcoming environment.
• Utilize various technological platforms to manage student information, register students for courses, schedule appointments for advisors, and other related tasks.
• Stay updated on college information, procedures, and protocols related to student service, and provide updates for marketing materials.
• Coordinate and maintain data for specific programs.
• Handle incoming mail and packages, ensuring they reach the appropriate individuals within the unit.
• Oversee the scheduling of conference rooms and ensure proper set-up for meetings and training sessions.
• Uphold strict confidentiality of all student records.
• Operate standard office machines and equipment, including photocopiers, central console telephone systems, and various digital tools.
• Represent the division at campus events and be available to work during evenings and weekends as required.
• Perform other duties as assigned by the Director of Advising Services.• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
• Experience in handling inbound and outbound calls
• Ability to deliver high-quality customer service
• Proficient in data entry tasks
• Capable of managing email correspondence professionally and promptly
• Experience in scheduling appointments effectively
• Excellent written and verbal communication skills
• Must be able to work independently and collaboratively within a team
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks efficiently
• Basic knowledge of administrative and clerical procedures
• High school diploma or equivalent required; further education or certifications in related fields are a plus.