Closets by Design Chicago North is hiring: Administrative Assistant in Bartlett

Job Shift / Added Responsibilities

Administrative Assistant - Receptionist*

Responsibilities including but not limited to:                                                                                                            

• #1 to answer phones.
• Retrieve overnight voicemails from general mailbox and address accordingly.
• Retrieve overnight internet leads and confirm appointments with customers.
• Daily - Update Leads Management system with sales info from designer update report. 
• Primarily take phone and internet leads and enter into Leads Management system.
• Handle calls coming into the office and direct them to the appropriate individual.                             
• Update Leads Management system with sales information from designer update report emails.  
• Daily appointment reminder calls to customers.                                                                                                     
• Email daily leads to designers.
• Distribute and Designer paperwork.                                   
• Enter monthly designer schedules (calendars) into CBD Manager.
• Update Leads Management system with designer 2nd appointments and approved schedule changes.
• Make next day customer install schedule phone calls.  
• Schedule Designer Meetings and Trainings under the direction of Director of Sales.
• Welcome and direct all new Applicants.
• Maintain neatness of the front office area and Showroom – check every night before you leave.
• General administrative support for all Departments.
• Back up for Admin Assistant.
• General Filing.
• Hours:  Monday through Friday - 8 am to 5 pm, and every third Saturday – 9 am to 2 pm.   (Hours are subject to change based on sales volume)
• Daily lunch break Monday through Friday will be taken from 12-1pm.
• All daily work is to be completed by the end of the day.
• All inboxes are to be cleared out and work completed by end of day (filing, etc.)