The Building People
Senior Operations Manager/Program Manager
The Building People, Bethesda, Maryland, us, 20811
As a recognized leader in real estate and facilities services,
The Building People
provides innovative solutions that integrate technology, buildings, and people through strategic thought leadership and expertise. We enhance our customers’ ability to build a culture that optimizes performance in the built environment.
Our strategy leads clients towards the future of facilities through a connected real estate model that propagates new norms to deliver organizational efficiency, sustainability, and savings. Real estate and the facilities landscape are changing. Join us, and we will lead this change together.
Our top priority is hiring and retaining top talent in all areas of our organization. At The Building People, our goal is to foster integrity and a work culture that motivates and inspires employees to succeed. We are excited that our team is growing rapidly, which means we need you!
The Building People's Market Offerings and Business Lines include:
Real Estate & Workplace
Facilities Management & Maintenance
Engineering & Construction Management
Energy & Environmental
Technology Integration
Sustainability & Smart Buildings
Human Capital
Mission Support
Position Description/Summary:
Assigned to provide functional guidance and direction in Facilities Operations & Management. Provides technical guidance and administrative direction to multiple sites and buildings. The successful candidate must have strong organizational and teamwork skills, proven problem-solving abilities, and the desire to innovate designs as well as the work processes. Will also be responsible for the review of project plans and specifications for constructability, conformance to regulatory agency requirements and productivity improvement. Provides consultation and guidance to large and complex project work areas as required. Performs duties with a high degree of latitude, exercising independent judgment and reason.
Duties:
Oversee the O&M support provided to all Business Line (BL) contracts and continuous operation of all building systems, inclusive of critical infrastructure
Provides functional guidance and technical direction
Manage and ensure industry compliance requirements for all aspects of MEP, FLS, VTE and OSHA through direct engagement with Program and Project Managers
Supervisory and management support to Program/Project Managers, engineers and maintenance staff
Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures
Develop and implement SOP’s, MOP’s and other processes as appropriate across all BL contracts
Participate regularly in client-facing and contract team communications virtually and in-person
Lead, create and manage O&M budget and participate in overall operating budget process at both corporate and contract levels
Oversight of both management and performance evaluation for contractors/vendors; monitor and document performance in partnership with QC team
Ensure timely and effective response to emergencies and service calls across the BL
Coordinate directly with corporate Safety and Occupational Health Manager regularly
Lead and organize ongoing technical, safety, and operational process training programs and procedures
Participate in business development growth opportunities to include solicitation review, RFP support, proposal input, site walks and pricing submissions
Review essential contractual documents such as Scope of Work, Request for Proposal (RFP) and Information Report
Ultimately responsible for proper operation of all mechanical, electrical, plumbing and associated control systems across the BL at optimal specified performance levels
Support and oversee large, complex facilities and maintenance projects
Contributes to the organization through strategy definition and implementation of directed initiatives
Ensure that appropriate levels of clear and timely communication are occurring with customers at the contract level
Ensures contracts are maintained and services are scheduled as needed to maintain continuity of operations
Works with building occupants and safety personnel to understand the critical needs and risk of losses associated with operations performed in each area of the building and develop plans to mitigate risks
Tracks corrective actions and follows up with client and contract team until issue(s) are satisfactorily resolved
Ensures contact procedures are in place for unscheduled system interruptions, equipment malfunctions, or emergency response is required, and updated regularly
Provides technical assistance during emergency response incidents as necessary
Develops common guidelines and procedures for effective quality assurance/quality control (QA/QC) programs
Monitors execution methodology on projects to learn from improvements and to promote continuous improvement
Support the creation of a work environment that fosters openness, trust, communication, teamwork, empowerment, innovation, and job satisfaction
Provides leadership and guidance to all BL team members
Our positions may require a background screening and clearance directly from the Government.
ADDITIONAL INFORMATION
Competitive benefits for eligible employees include:
Medical & Rx
Dental
Vision
Flexible Spending Accounts
401(k) Retirement Plan
Life Insurance/AD&D
Long Term Disability and Short-Term Disability
Paid Time Off
Holiday Pay
All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccomodation@thebuildingpeople.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
For more information, view the EEO is the Law Poster and Pay Transparency Statement.
Required Experience & Skills
Minimum 10 years of progressive related experience in Infrastructure Operations and Management
Vocational or technical training in related MEP field
Professional licensing in aligned trade areas
Substantial experience in the maintenance and operation of a highly technical facility such as hospital, research facility, data center or similar
Significant experience in managing multiple projects and tasks simultaneously
Supervisory experience, demonstrated experience planning, scheduling, and supervising complex maintenance projects
A well-rounded background in all the building trades
Demonstrated knowledge of Direct Digital Control (DDC) systems
Skill in problem solving and critical thinking associated with HVAC, Electricity, Plumbing and other building maintenance
Demonstrated skill in leadership
Demonstrated oral and written communication skills
Must have excellent interpersonal skills and ability to engage with a diverse group of people and effectively share knowledge
Demonstrated computer skills including Microsoft word, Excel, software for building equipment and control systems, familiarity with programmable logic controllers, basic computer hardware troubleshooting skills
Ability to coordinate a large building and/or grounds program
Ability to effectively read and interpret blueprints, construction plans and written specifications
Ability to estimate building costs and project timelines
Broad knowledge of all phases of engineering, field activities, production techniques, building materials, and construction methods for development of various work areas
Understands technical issues and cost related to selection of design features and unique requirements
Broad knowledge of building industry, government compliance & regulatory standards and environmental compliance laws and requirements
Has experience with engineering work planning, scheduling and cost estimating
Experienced with managing knowledge of sustainability and its integration into the design and the construction of various buildings
Ability to solve problems by thinking laterally and be able to understand the needs and requirements of the client and various entities – to provide planning / design / feasibility solutions in a multi -disciplinary / multi - sectional context
Must be self-driven and able to plan and execute work without direct supervision from senior management and/or peers
Must be flexible and adapt to working in a demanding environment, including the need to travel and work remotely if / when required
Additional Preferred Experience:
Federal contracting experience in managing O&M contracts
CFM or PMP certification
Professional Journeyman/Master License in the MEP trades
NICET or NATE certified
BAS/BMS operations and management
Fire Life Safety, Fire Alarm and Fire Suppression management
Vertical Transportation Equipment (VTE) management
CFC Universal or equivalent
Backflow Prevention certified
Gas Installations
Water Treatment for all systems (potable and non-potable)
Groundwater/Rainwater Reclamation systems
Roof Anchorage systems and compliance
Emergency Power (Generators and UPS systems)
Instructor level experience in any of the MEP trades
#J-18808-Ljbffr
The Building People
provides innovative solutions that integrate technology, buildings, and people through strategic thought leadership and expertise. We enhance our customers’ ability to build a culture that optimizes performance in the built environment.
Our strategy leads clients towards the future of facilities through a connected real estate model that propagates new norms to deliver organizational efficiency, sustainability, and savings. Real estate and the facilities landscape are changing. Join us, and we will lead this change together.
Our top priority is hiring and retaining top talent in all areas of our organization. At The Building People, our goal is to foster integrity and a work culture that motivates and inspires employees to succeed. We are excited that our team is growing rapidly, which means we need you!
The Building People's Market Offerings and Business Lines include:
Real Estate & Workplace
Facilities Management & Maintenance
Engineering & Construction Management
Energy & Environmental
Technology Integration
Sustainability & Smart Buildings
Human Capital
Mission Support
Position Description/Summary:
Assigned to provide functional guidance and direction in Facilities Operations & Management. Provides technical guidance and administrative direction to multiple sites and buildings. The successful candidate must have strong organizational and teamwork skills, proven problem-solving abilities, and the desire to innovate designs as well as the work processes. Will also be responsible for the review of project plans and specifications for constructability, conformance to regulatory agency requirements and productivity improvement. Provides consultation and guidance to large and complex project work areas as required. Performs duties with a high degree of latitude, exercising independent judgment and reason.
Duties:
Oversee the O&M support provided to all Business Line (BL) contracts and continuous operation of all building systems, inclusive of critical infrastructure
Provides functional guidance and technical direction
Manage and ensure industry compliance requirements for all aspects of MEP, FLS, VTE and OSHA through direct engagement with Program and Project Managers
Supervisory and management support to Program/Project Managers, engineers and maintenance staff
Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures
Develop and implement SOP’s, MOP’s and other processes as appropriate across all BL contracts
Participate regularly in client-facing and contract team communications virtually and in-person
Lead, create and manage O&M budget and participate in overall operating budget process at both corporate and contract levels
Oversight of both management and performance evaluation for contractors/vendors; monitor and document performance in partnership with QC team
Ensure timely and effective response to emergencies and service calls across the BL
Coordinate directly with corporate Safety and Occupational Health Manager regularly
Lead and organize ongoing technical, safety, and operational process training programs and procedures
Participate in business development growth opportunities to include solicitation review, RFP support, proposal input, site walks and pricing submissions
Review essential contractual documents such as Scope of Work, Request for Proposal (RFP) and Information Report
Ultimately responsible for proper operation of all mechanical, electrical, plumbing and associated control systems across the BL at optimal specified performance levels
Support and oversee large, complex facilities and maintenance projects
Contributes to the organization through strategy definition and implementation of directed initiatives
Ensure that appropriate levels of clear and timely communication are occurring with customers at the contract level
Ensures contracts are maintained and services are scheduled as needed to maintain continuity of operations
Works with building occupants and safety personnel to understand the critical needs and risk of losses associated with operations performed in each area of the building and develop plans to mitigate risks
Tracks corrective actions and follows up with client and contract team until issue(s) are satisfactorily resolved
Ensures contact procedures are in place for unscheduled system interruptions, equipment malfunctions, or emergency response is required, and updated regularly
Provides technical assistance during emergency response incidents as necessary
Develops common guidelines and procedures for effective quality assurance/quality control (QA/QC) programs
Monitors execution methodology on projects to learn from improvements and to promote continuous improvement
Support the creation of a work environment that fosters openness, trust, communication, teamwork, empowerment, innovation, and job satisfaction
Provides leadership and guidance to all BL team members
Our positions may require a background screening and clearance directly from the Government.
ADDITIONAL INFORMATION
Competitive benefits for eligible employees include:
Medical & Rx
Dental
Vision
Flexible Spending Accounts
401(k) Retirement Plan
Life Insurance/AD&D
Long Term Disability and Short-Term Disability
Paid Time Off
Holiday Pay
All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccomodation@thebuildingpeople.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
For more information, view the EEO is the Law Poster and Pay Transparency Statement.
Required Experience & Skills
Minimum 10 years of progressive related experience in Infrastructure Operations and Management
Vocational or technical training in related MEP field
Professional licensing in aligned trade areas
Substantial experience in the maintenance and operation of a highly technical facility such as hospital, research facility, data center or similar
Significant experience in managing multiple projects and tasks simultaneously
Supervisory experience, demonstrated experience planning, scheduling, and supervising complex maintenance projects
A well-rounded background in all the building trades
Demonstrated knowledge of Direct Digital Control (DDC) systems
Skill in problem solving and critical thinking associated with HVAC, Electricity, Plumbing and other building maintenance
Demonstrated skill in leadership
Demonstrated oral and written communication skills
Must have excellent interpersonal skills and ability to engage with a diverse group of people and effectively share knowledge
Demonstrated computer skills including Microsoft word, Excel, software for building equipment and control systems, familiarity with programmable logic controllers, basic computer hardware troubleshooting skills
Ability to coordinate a large building and/or grounds program
Ability to effectively read and interpret blueprints, construction plans and written specifications
Ability to estimate building costs and project timelines
Broad knowledge of all phases of engineering, field activities, production techniques, building materials, and construction methods for development of various work areas
Understands technical issues and cost related to selection of design features and unique requirements
Broad knowledge of building industry, government compliance & regulatory standards and environmental compliance laws and requirements
Has experience with engineering work planning, scheduling and cost estimating
Experienced with managing knowledge of sustainability and its integration into the design and the construction of various buildings
Ability to solve problems by thinking laterally and be able to understand the needs and requirements of the client and various entities – to provide planning / design / feasibility solutions in a multi -disciplinary / multi - sectional context
Must be self-driven and able to plan and execute work without direct supervision from senior management and/or peers
Must be flexible and adapt to working in a demanding environment, including the need to travel and work remotely if / when required
Additional Preferred Experience:
Federal contracting experience in managing O&M contracts
CFM or PMP certification
Professional Journeyman/Master License in the MEP trades
NICET or NATE certified
BAS/BMS operations and management
Fire Life Safety, Fire Alarm and Fire Suppression management
Vertical Transportation Equipment (VTE) management
CFC Universal or equivalent
Backflow Prevention certified
Gas Installations
Water Treatment for all systems (potable and non-potable)
Groundwater/Rainwater Reclamation systems
Roof Anchorage systems and compliance
Emergency Power (Generators and UPS systems)
Instructor level experience in any of the MEP trades
#J-18808-Ljbffr