Hotel Security Guard Job at Margaritaville Resort Cape Cod in Hyannis
Margaritaville Resort Cape Cod, Hyannis, MA, United States
Job Description
Margaritaville Resort Cape Cod is looking for a Security Guard to join our team. The Security Guard is responsible for protecting the assigned property from any criminal activity or trespassing.
Provide safe entry and stay for the guests, Carry-out regular patrol of the hotel and surroundings. Maintain hotels image and reputation by providing law and order. Provide strict security set-up and environment for employees, assets and guests. The following duties and responsibilities are not excusive or all inclusive. Other duties may be required and assigned.
- Provide a welcoming environment and for guests.
- Investigate incidents and create reports by recording observations, occurrences, and surveillance activities.
- Maintain a professional appearance and demeanor.
- Perform a variety of security checks and follow post orders as directed by the hotel management.
- Communicate effectively with guests while maintaining excellent hospitality and interpersonal skills.
- Patrol all grounds indoors and outdoors looking out for suspicious activities.
- Patrol guest areas for suspicious activities and unauthorized people.
- Watch for unusual, illegal, or dangerous activities on the premises.
- Patrol hallways, parking lots, stairwells, lobbies, bars, and restaurants including video surveillance.
- From time to time may have to escort trespassers, evict a guest or other loiterers.
- Respond and assist other employees when dealing with belligerent guests.
- Follow-up on reports of disturbances in rooms or suspicious characters.
- Maybe dispatched via radio or telephone.
- Responsible for enforcing the property rules.
- Inform guests of parking requirements when necessary.
- During emergencies directs evacuations and during alarms may keep guests calmed.
- Education, Experience and other Qualifications
- Minimum Requirements: Must possess a high school diploma, GED, or equivalent. Must possess certification and or license in security guard to watch, guard, or patrol and 3-years security guard experience or an equivalent education and experience.
Knowledge Skills and Abilities:
To provide job performance excellence an individual must be able to perform each essential duty, task, and responsibility to meet established standards of excellence set by the General Manager of Operations. The requirements listed below are representative of the expectations, knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Must speak English. Must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
About Margaritaville Resort Cape Cod:
Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun, and good vibes. Our management specialists are responsive to the wishes and desires of our guests. They rely upon a strong professional hospitality foundation for building relationships that cultivate the Margaritaville Resort lifestyle for our guests, for life. The Margaritaville Resort Cape Cod selects only the most passionate and skilled hospitality professionals. We choose only the most passionate and skilled hospitality professionals, making us the Resort brand of the finest choice. Here our Team members are from diverse backgrounds, and we take great pride in aspiring toward career aspirations and work life and family balance are enhanced while being inspired to bring special moments to our guests and each other.
Benefits
- Medical, Vision, & Dental Insurance
- Referral Bonus Eligible
- Paid Time Off
- Hotel and other discounts
- 401K Retirement
- Pet Insurance
- Free Meals on Shift
- Holiday Pay
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