Customer Service Job at TEKsystems in Bloomington

Job Title: Customer Service
Job Description

We are seeking dedicated Customer Service professionals to support our financial advisors. In this role, you will handle phone calls and provide essential support to financial advisors who exclusively sell our client's products.

Responsibilities

• Answer incoming phone calls and support financial advisors.
• Provide exceptional customer service to insurance and financial agents.
• Assist in resolving customer inquiries and issues promptly.

Essential Skills

• Strong customer service skills.
• Experience working in a corporate office environment.
• Proficiency in handling phones.
• High School diploma.

Additional Skills & Qualifications

• Experience with insurance and insurance platforms is a plus.
• Ability to learn new systems quickly.
• Excellent attendance and reliability.

Why Work Here?

Joining our team provides an excellent opportunity to get your foot in the door of a mid-size insurance company. We value a supportive work environment, work-life balance, and opportunities for career growth. Our company culture is built on teamwork, innovation, and dedication to customer satisfaction.

Work Environment

The work schedule is Monday to Friday, 9am-5:30pm CST. Training will be 100% onsite, and candidates can work towards a hybrid schedule after completing the training period.

Job Type & Location

This is a Contract position based out of Bloomington, Illinois.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.