Customer Service Coordinator Job at LHH Recruitment Solutions in Louisville

LHH is looking for a dedicated and friendly Customer Service Coordinator to join our client on the east side of Louisville, KY. This onsite position offers some flexibility in shift scheduling and is expected to last for at least six months. As a Customer Service Coordinator, you will be the first point of contact for our customers, providing exceptional service and support.

Key Responsibilities:

• Handle incoming customer inquiries via phone

• Resolve customer issues in a timely and professional manner.

• Provide information about products and services.

• Maintain accurate customer records and update information as needed.

• Follow company policies and procedures to ensure consistent service.

Qualifications:

• High school diploma or equivalent.

• Previous customer service experience

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and attention to detail.

• Ability to work independently and as part of a team.

• Proficiency in using computers and customer service software.

• Flexibility to select your preferred work schedule work between the shift options

Pay Details: $17.00 per hour

Search managed by: Jessica Robbins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance