Sugar Sugar
Spa Director / Franchise Operation, Training and Compliance
Sugar Sugar, Scottsdale, Arizona, us, 85261
Location:
Scottsdale, Phoenix, Chandler (Corporate and Franchise Locations)
Company:
Sugar Sugar
- Leading the Clean Beauty Revolution
Are you passionate about clean beauty, spa management, and franchise operations?
Sugar Sugar
is looking for a dynamic leader to join our growing team in a multi-faceted role that combines the responsibilities of Spa Director, Franchise Compliance Officer, Franchise Trainer, and Operations Officer. This unique position will play a critical role in ensuring the success and growth of our expanding clean beauty franchise network. You will be an important piece in our continued expansion. (Currently 52 locations sold.) But we are also a culture of personal growth.
Key Responsibilities:
Spa Director
Oversee the day-to-day operations of corporate-owned
Sugar Sugar
locations, ensuring high standards of service, customer satisfaction, and operational efficiency.
Implement and maintain spa policies and procedures, focusing on the delivery of exceptional clean beauty services, including
Comfort Sugaring , organic spray tanning, and vegan facials.
Manage staffing and overall team performance to ensure top-tier client experiences and operational excellence.
Franchise Compliance
Ensure all franchise locations comply with
Sugar Sugar 's policies, standards, and procedures, particularly in areas of cleanliness, service quality, and customer care.
Conduct regular audits of franchise locations to verify adherence to the company’s clean beauty philosophy and operational guidelines.
Collaborate with franchisees to resolve compliance issues and implement corrective actions as needed.
Franchise Trainer
Lead comprehensive training programs for new franchisees, ensuring they are well-equipped to manage their
Sugar Sugar
location effectively.
Provide ongoing training and development support to franchise teams, focusing on service excellence, product knowledge, and business management.
Develop and update training materials that reflect industry best practices and the evolving needs of
Sugar Sugar 's services and operations.
Franchise Operations
Oversee the strategic growth and operational success of the
Sugar Sugar
franchise network, ensuring smooth integration of new franchisees into the brand.
Drive operational improvements and standardization across all franchise locations to maintain consistent quality and profitability.
Work closely with the executive team to execute the company’s vision and growth strategy, managing initiatives to enhance franchise performance and expansion.
Qualifications:
Any combination of: Proven experience in spas, franchise operations, or a similar leadership role within the beauty or wellness industry.
You must be driven, and not afraid of a challenge.
Strong understanding and ability to coach a team to build revenue.
Exceptional leadership, communication, and organizational skills.
Basic computer skills and understanding a must.
Ability to work cross-functionally with franchisees, corporate teams, and external partners.
Passion for clean beauty and a commitment to upholding
Sugar Sugar 's brand values of sustainability, inclusivity, and client care.
Base business acumen and the ability to understand budgets and operational strategies.
What We Offer:
Top-of-industry salary and bonus structure based on performance.
The opportunity to be part of a fast-growing, mission-driven clean beauty brand.
Growth within the company is almost certain.
Travel opportunities.
Leadership in shaping the future of sustainable beauty services across the United States.
A supportive team environment with opportunities for professional growth and development.
To Apply:
If you’re a motivated leader ready to take on a multi-faceted role in a thriving clean beauty company, we want to hear from you. Please submit your resume and cover letter outlining your qualifications and passion for clean beauty.
Sugar Sugar is an equal opportunity employer, committed to fostering an inclusive workplace.
Job Type:
Full-time
Pay:
$45,000.00 - $65,000.00 per year
Benefits:
401(k) matching
Employee discount
Flexible schedule
Health insurance
Paid time off
Shift:
8 hour shift
Day shift
Experience:
Beauty: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location:
In person
#J-18808-Ljbffr
Scottsdale, Phoenix, Chandler (Corporate and Franchise Locations)
Company:
Sugar Sugar
- Leading the Clean Beauty Revolution
Are you passionate about clean beauty, spa management, and franchise operations?
Sugar Sugar
is looking for a dynamic leader to join our growing team in a multi-faceted role that combines the responsibilities of Spa Director, Franchise Compliance Officer, Franchise Trainer, and Operations Officer. This unique position will play a critical role in ensuring the success and growth of our expanding clean beauty franchise network. You will be an important piece in our continued expansion. (Currently 52 locations sold.) But we are also a culture of personal growth.
Key Responsibilities:
Spa Director
Oversee the day-to-day operations of corporate-owned
Sugar Sugar
locations, ensuring high standards of service, customer satisfaction, and operational efficiency.
Implement and maintain spa policies and procedures, focusing on the delivery of exceptional clean beauty services, including
Comfort Sugaring , organic spray tanning, and vegan facials.
Manage staffing and overall team performance to ensure top-tier client experiences and operational excellence.
Franchise Compliance
Ensure all franchise locations comply with
Sugar Sugar 's policies, standards, and procedures, particularly in areas of cleanliness, service quality, and customer care.
Conduct regular audits of franchise locations to verify adherence to the company’s clean beauty philosophy and operational guidelines.
Collaborate with franchisees to resolve compliance issues and implement corrective actions as needed.
Franchise Trainer
Lead comprehensive training programs for new franchisees, ensuring they are well-equipped to manage their
Sugar Sugar
location effectively.
Provide ongoing training and development support to franchise teams, focusing on service excellence, product knowledge, and business management.
Develop and update training materials that reflect industry best practices and the evolving needs of
Sugar Sugar 's services and operations.
Franchise Operations
Oversee the strategic growth and operational success of the
Sugar Sugar
franchise network, ensuring smooth integration of new franchisees into the brand.
Drive operational improvements and standardization across all franchise locations to maintain consistent quality and profitability.
Work closely with the executive team to execute the company’s vision and growth strategy, managing initiatives to enhance franchise performance and expansion.
Qualifications:
Any combination of: Proven experience in spas, franchise operations, or a similar leadership role within the beauty or wellness industry.
You must be driven, and not afraid of a challenge.
Strong understanding and ability to coach a team to build revenue.
Exceptional leadership, communication, and organizational skills.
Basic computer skills and understanding a must.
Ability to work cross-functionally with franchisees, corporate teams, and external partners.
Passion for clean beauty and a commitment to upholding
Sugar Sugar 's brand values of sustainability, inclusivity, and client care.
Base business acumen and the ability to understand budgets and operational strategies.
What We Offer:
Top-of-industry salary and bonus structure based on performance.
The opportunity to be part of a fast-growing, mission-driven clean beauty brand.
Growth within the company is almost certain.
Travel opportunities.
Leadership in shaping the future of sustainable beauty services across the United States.
A supportive team environment with opportunities for professional growth and development.
To Apply:
If you’re a motivated leader ready to take on a multi-faceted role in a thriving clean beauty company, we want to hear from you. Please submit your resume and cover letter outlining your qualifications and passion for clean beauty.
Sugar Sugar is an equal opportunity employer, committed to fostering an inclusive workplace.
Job Type:
Full-time
Pay:
$45,000.00 - $65,000.00 per year
Benefits:
401(k) matching
Employee discount
Flexible schedule
Health insurance
Paid time off
Shift:
8 hour shift
Day shift
Experience:
Beauty: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location:
In person
#J-18808-Ljbffr