Robert Half is hiring: Sr Business Analyst - Shared Services in Auburn

We are offering a contract for a Sr Business Analyst - Shared Services in the Auburn, Maine area. This role primarily focuses on independently analyzing complex business needs and advising on application design and process change opportunities. You will be partnering with key stakeholders to analyze, diagnose, and resolve complex problems using diverse methods and tools.

Responsibilities:

• Deliver strategic vision recommendations to stakeholders for achieving effective and efficient approaches to process and project objectives

• Direct and guide Developers regarding requirements and testing results to ensure solutions are fully functional and approved prior to release

• Identify and implement improvements in business processes through analysis and recommendations

• Apply comprehensive knowledge to identify the impact of process/product changes across multiple product lines and deliver solutions and readiness plans to clients/users

• Collaborate with leadership across multiple organizations to drive large scale initiatives forward and implement value-add strategic solutions

• Independently manage complex projects with multiple deliverables and timeframes, including resource allocation, release management, and cross-functional impacts

• Act as a liaison between stakeholders to elicit, define, analyze, communicate, and validate requirements for changes to existing business processes, policies, technology, and information systems

• Collaborate with other project areas such as IT, Operations, and Product Management to coordinate interdependencies and resolve issues, proactively identifying and managing risks

• Evaluate and recommend alternative methods and explore the adaptation of policies, procedures, standards, techniques, materials, and equipment to provide the best solution and gain overall operating efficiencies

• Lead Quality Assurance efforts for all solutions, including test plan creation, issue tracking, troubleshooting efforts, issue analysis, and communication of resolution

• Lead root cause analysis and resolution of complex business problems and recommend solutions to management to enable the organization to achieve goals.

• Candidate must possess a Bachelor's degree in Business Administration, Finance, or related field. Advanced degrees or certifications would be a plus.
• Proven experience as a Business Analyst in a Shared Services environment.
• Strong understanding of Shared Services operations, strategies and methodologies.
• Excellent written and verbal communication skills, with the ability to present complex data in a clear and concise manner to a variety of audiences.
• Proficiency in using business software, including Microsoft Office Suite and business intelligence tools.
• Strong analytical skills, with the ability to interpret complex data, identify trends, and make recommendations.
• Demonstrated ability to manage projects, prioritize tasks and meet deadlines.
• Proven ability to work collaboratively with teams across different levels and departments.
• High level of attention to detail, organizational skills, and ability to manage multiple tasks simultaneously.
• Demonstrated problem-solving skills, with the ability to identify and resolve issues in a timely manner.
• Knowledge of process improvement methodologies and change management strategies would be beneficial.
• Familiarity with industry regulations and standards related to Shared Services.