LSG Lufthansa Service Holding AG
Director Business Programs
LSG Lufthansa Service Holding AG, Irving, Texas, United States, 75084
Job Title:
Director Business Programs Job Location:
Irving-USA-75039 Work Location Type:
Hybrid Salary Range:
$100,136.00 - 135,055.00 About us
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities. Role Purpose Statement
The Director of Business Programs will be responsible for overseeing the development, implementation, and management of key business programs and initiatives. This role requires a strategic thinker with a strong ability to align projects with organizational goals, foster collaboration, and deliver measurable results. Main Accountabilities
Strategic Planning & Execution: • Assist the CIO in developing and executing the overall IT strategy to ensure alignment with business objectives. • Lead strategic initiatives, ensuring they are prioritized, resourced, and executed effectively. • Collaborate with senior leadership and IT management to define technology roadmaps and ensure IT investments deliver business value. Governance & Policy Oversight: • Manage IT governance frameworks and ensure adherence to internal policies, industry standards, and regulatory requirements. • Monitor and enforce compliance with IT policies, cybersecurity protocols, and data privacy regulations. • Oversee the development and implementation of IT policies and ensure continuous improvement of IT governance practices. Project Management & Coordination: • Oversee the IT project portfolio, ensuring projects are aligned with strategic goals, delivered on time, and within budget. • Collaborate with project management teams to ensure successful project execution and mitigate risks. • Ensure timely reporting and updates to the CIO on project progress, key initiatives, and potential roadblocks. Performance Measurement & Reporting: • Develop and manage key performance indicators (KPIs) to track the performance of IT initiatives and operations. • Regularly report on the status of IT projects, operational performance, risk management, and compliance efforts to the CIO and other senior leaders. • Lead efforts to continuously improve IT processes, technology adoption, and service delivery. Knowledge, Skills and Experience
Bachelor’s degree in information technology, business administration, or a related field (Master’s degree preferred). 8-10+ years of experience in IT management, project management, or IT governance roles, with at least 3-5 years in a leadership position. Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), project management methodologies (e.g., Agile, Waterfall), and regulatory requirements (e.g., GDPR, SOX). Proven experience in managing large-scale IT projects, strategic planning, and IT governance. Excellent leadership, communication, and interpersonal skills to manage cross-functional teams and senior stakeholders. Strong analytical and problem-solving skills with a focus on performance improvement and risk management.
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Director Business Programs Job Location:
Irving-USA-75039 Work Location Type:
Hybrid Salary Range:
$100,136.00 - 135,055.00 About us
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities. Role Purpose Statement
The Director of Business Programs will be responsible for overseeing the development, implementation, and management of key business programs and initiatives. This role requires a strategic thinker with a strong ability to align projects with organizational goals, foster collaboration, and deliver measurable results. Main Accountabilities
Strategic Planning & Execution: • Assist the CIO in developing and executing the overall IT strategy to ensure alignment with business objectives. • Lead strategic initiatives, ensuring they are prioritized, resourced, and executed effectively. • Collaborate with senior leadership and IT management to define technology roadmaps and ensure IT investments deliver business value. Governance & Policy Oversight: • Manage IT governance frameworks and ensure adherence to internal policies, industry standards, and regulatory requirements. • Monitor and enforce compliance with IT policies, cybersecurity protocols, and data privacy regulations. • Oversee the development and implementation of IT policies and ensure continuous improvement of IT governance practices. Project Management & Coordination: • Oversee the IT project portfolio, ensuring projects are aligned with strategic goals, delivered on time, and within budget. • Collaborate with project management teams to ensure successful project execution and mitigate risks. • Ensure timely reporting and updates to the CIO on project progress, key initiatives, and potential roadblocks. Performance Measurement & Reporting: • Develop and manage key performance indicators (KPIs) to track the performance of IT initiatives and operations. • Regularly report on the status of IT projects, operational performance, risk management, and compliance efforts to the CIO and other senior leaders. • Lead efforts to continuously improve IT processes, technology adoption, and service delivery. Knowledge, Skills and Experience
Bachelor’s degree in information technology, business administration, or a related field (Master’s degree preferred). 8-10+ years of experience in IT management, project management, or IT governance roles, with at least 3-5 years in a leadership position. Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), project management methodologies (e.g., Agile, Waterfall), and regulatory requirements (e.g., GDPR, SOX). Proven experience in managing large-scale IT projects, strategic planning, and IT governance. Excellent leadership, communication, and interpersonal skills to manage cross-functional teams and senior stakeholders. Strong analytical and problem-solving skills with a focus on performance improvement and risk management.
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