Salesforce Product Owner/Business Analyst Job at Accuro Group in Carolina

Role: Salesforce Product Owner

Location: Raleigh, NC

Duration: Long time contract

Interview Mode : 2 Round Video call.

Job Description:

• Functional Expertise of Sales / Service Cloud2 Requirements Documentation
• Create detailed and well-organized documentation of business requirements, user stories, and acceptance criteria.
• Maintain and update documentation throughout the project lifecycle.
• Document business processes and data flow diagrams in Visio, Lucid Chart etc
• Identify opportunities for business process improvement and efficiency gains.
• Collaborate with stakeholders to design and implement streamlined processes.
• User Experience (UX) Collaboration
• Collaborate with UX/UI designers to ensure that Salesforce solutions provide an optimal user experience.
• Provide input on the design of user interfaces.
• Collaborate with cross-functional teams, including business analysts, solution architects, and QA, to ensure successful project delivery.
• Foster a collaborative and positive business environment.
• Have Salesforce Platform Knowledge.
• Proficient understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.
• Ability to leverage Salesforce features to address business needs.
• Business Process Analysis, Analyze and document current business processes, identifying areas for improvement and optimization.
• Collaborate with stakeholders to understand and define business requirements.
• Requirements Gathering: - Conduct workshops, interviews, and surveys to gather comprehensive and accurate business requirements.
• Experience in CRM functions - Translate business needs into clear and actionable user stories and acceptance criteria.
• Well versed in managing user stories in Jira Communication Skills.
• Excellent communication skills, both verbal and written, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Prepare and deliver presentations to convey complex information.
• Agile Methodologies, Work within Agile development methodologies, collaborating with cross-functional teams in an iterative and incremental development environment.
• Participate in Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
• Data Analysis, Perform data analysis to support business requirements, ensuring data integrity and accuracy.
• Collaborate with data teams to define and validate data requirements.

Thanks & Regards

Himanshu Sharma | Technical Recruiter

Direct - +1(919)322-5392*111

Email Id- Himanshu.s2@accurogroup.com

https://accurogroup.com/