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Nusenda Services, LLC

Vice President Business Services Operations

Nusenda Services, LLC, Albuquerque, New Mexico, United States, 87101


Vice President Business Services Operations

Job Category : Nusenda Requisition Number : VICEP004309 Apply now Posted: October 9, 2024 Full-Time Locations

Showing 1 location Description

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently looking for a

VP Business Services Operations . In this role, you'll lead Business Services Loan Operations and Business Systems Analyst teams for the Credit Union to ensure quality, accuracy, controls, compliance, and mitigate transactional risk while supporting excellent member service. You'll provide leadership of teams to establish metrics and ensure timely and accurate pre-funding due diligence, loan documentation, portfolio management, post-funding file reviews, loan processing, and boarding. You'll collaborate with Lending and Underwriting teams to evaluate, recommend, and implement procedures to support a quality, well-structured, and profitable commercial loan portfolio in alignment with lending policy, target markets, regulation, and sound risk and quality controls. To thrive in this role, you should have

eight to ten years

of similar or related commercial lending and management experience and a

Bachelor's Degree in Business Administration

or related field. This position requires attention to detail and sound judgment. This might be the role for you if you enjoy working in a position requiring high-level decision-making, problem-solving, and development and lending acumen. Key skills and experience: Strong proficiency with core systems for financial institutions and LaserPro (or equivalent commercial loan documentation system). Strong knowledge of commercial loan documentation, including perfecting both UCC and real estate security interests, and of regulations relevant to commercial lending operations (i.e., BSA, FIRREA, HMDA). Demonstrated ability to lead change management initiatives, promoting both efficiencies and sound risk management through systems, process development, and project management. Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information, and handle problem resolution. Exceptional verbal, written, and presentation skills with the ability to work with multiple levels of the organization. Strong performance management and leadership skills to provide advisory services to external departments and manage direct reporting staff effectively. Development, performance management, training, and employee counseling skills essential. Must have an in-depth understanding of and ability to manage multiple business units and generate both immediate and long-term results. Experienced in Microsoft technologies to include Excel, Word, Outlook, SharePoint, and Dynamics 365. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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