El Super
Information Technology Field Technician
El Super, Los Angeles, California, United States, 90079
Information Technology Field Technician
JOB SUMMARY:
Under direct supervision, maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems.
ONSITE : This is hourly/non-exempt position and does require the candidate to report to our Store Support Center located at 600 Citadel Drive Commerce, CA 90040
JOB ACCOUNTABILITIES:
Responsible for support and maintenance of PC based Point of Sale (POS) equipment, supermarket scales, remote office PCs and printers in store locations Assist in resolving first level technical problems related to POS, Supermarket Scales, wireless order guns, office PCs, printer and phone equipment Update and maintain store systems to ensure 100% uptime JOB QUALIFICATIONS:
Education:
AA degree or technical institute certification/degree, preferably in Information Technology or equivalent work experience. Experience within Information Technology, Computer Science, Information Systems. Proficient in Windows 10/11 installation, configuration and troubleshooting of operating system and hardware Basic network printing configuration and troubleshooting Experienced in Android OS installation and configuration Skilled in Active Directory user and computer management Troubleshoot Android scan guns and voice picking equipment in the warehouse area. Expected to interact with IT suppliers, consultants, and contractors. Competent in Microsoft Office application suite installation and troubleshooting. Proficient in MS Office suite: Excel, Outlook and TEAMs. Familiar with Zscaler and OKTA, desirable but not required. TEAMs HUB conferencing system skills, desirable but not required. Must be able to utilize ticketing system to initiate, track and manage all support issues Highly organized and able to multitask, with strong operational skills. English/Spanish Bilingual not required, but desirable Professional and courteous demeanor. Positive attitude and excellent interpersonal skills. Strong technical skills and troubleshooting techniques. Ability to work a rotating schedule to support 24x7 operation including evenings, weekends and holidays.
ACCESSIBILITY:
Reasonable accommodations required by law may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business delivery schedules, order inputs, order selection, and hours of service: overtime, attendance, and punctuality are essential job functions (in addition to the essential job functions listed above). Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
PHYSICAL DEMANDS : The physical demands described are representative of those that must be met by an individual to successfully perform the essential function of this job. Chedraui USA is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is regularly required to stand and walk for long periods of time. This employee must also have the ability to do the following: talk and hear; Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus, operate, activate, use, inspect, detect. Constantly operates a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and computer printer.
WORK ENVIRONMENTS:
The work environment characteristics described are representative. Chedraui USA is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment may be moderate to loud. Occasionally may be required to work in outdoor conditions.
COMPENSATION:
The starting rate for this position is $23.00 per hour. The actual starting pay will be determined by a number of qualifications, including, experience and relevant skills.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
JOB SUMMARY:
Under direct supervision, maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems.
ONSITE : This is hourly/non-exempt position and does require the candidate to report to our Store Support Center located at 600 Citadel Drive Commerce, CA 90040
JOB ACCOUNTABILITIES:
Responsible for support and maintenance of PC based Point of Sale (POS) equipment, supermarket scales, remote office PCs and printers in store locations Assist in resolving first level technical problems related to POS, Supermarket Scales, wireless order guns, office PCs, printer and phone equipment Update and maintain store systems to ensure 100% uptime JOB QUALIFICATIONS:
Education:
AA degree or technical institute certification/degree, preferably in Information Technology or equivalent work experience. Experience within Information Technology, Computer Science, Information Systems. Proficient in Windows 10/11 installation, configuration and troubleshooting of operating system and hardware Basic network printing configuration and troubleshooting Experienced in Android OS installation and configuration Skilled in Active Directory user and computer management Troubleshoot Android scan guns and voice picking equipment in the warehouse area. Expected to interact with IT suppliers, consultants, and contractors. Competent in Microsoft Office application suite installation and troubleshooting. Proficient in MS Office suite: Excel, Outlook and TEAMs. Familiar with Zscaler and OKTA, desirable but not required. TEAMs HUB conferencing system skills, desirable but not required. Must be able to utilize ticketing system to initiate, track and manage all support issues Highly organized and able to multitask, with strong operational skills. English/Spanish Bilingual not required, but desirable Professional and courteous demeanor. Positive attitude and excellent interpersonal skills. Strong technical skills and troubleshooting techniques. Ability to work a rotating schedule to support 24x7 operation including evenings, weekends and holidays.
ACCESSIBILITY:
Reasonable accommodations required by law may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business delivery schedules, order inputs, order selection, and hours of service: overtime, attendance, and punctuality are essential job functions (in addition to the essential job functions listed above). Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
PHYSICAL DEMANDS : The physical demands described are representative of those that must be met by an individual to successfully perform the essential function of this job. Chedraui USA is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is regularly required to stand and walk for long periods of time. This employee must also have the ability to do the following: talk and hear; Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus, operate, activate, use, inspect, detect. Constantly operates a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and computer printer.
WORK ENVIRONMENTS:
The work environment characteristics described are representative. Chedraui USA is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment may be moderate to loud. Occasionally may be required to work in outdoor conditions.
COMPENSATION:
The starting rate for this position is $23.00 per hour. The actual starting pay will be determined by a number of qualifications, including, experience and relevant skills.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.