Community Bridges is hiring: Administrative Support Receptionist in Concord

Community Bridges is looking for a full-time Administrative Support Receptionist!

We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access to find creative solutions to develop meaningful community engagement.

The Administrative Support Receptionist is responsible for providing premium customer service to every caller and guest of the agency. This position provides administrative/clerical support to the Individual and Family Support Department and provides administrative support for agency-wide projects.

Qualifications:

Education: High School Diploma or GED required.

Experience: Six months to one year experience in a secretarial or clerical position.

Compensation and Benefits:

There is a $1000 sign-on bonus for this position - $500 will be paid at the time of hire and $500 will be paid after 6 months in the role. *Please note, sign-on bonuses are for new hires only. Re-hires and transfers are not eligible at this time.

Paid Time Off: For a full-time employee working 40 hours a week, 264.16 hours of Paid Time Off is received per year! PTO days will increase over the years based on longevity and there is no waiting period to start using your PTO!

Insurance: Medical, Dental, Vision, 403b with 1% company match, Excellent Paid Time Off, Life Insurance, Employer-paid Short Term Disability, and Employer paid Life Insurance.

Mileage Reimbursement: Employees are reimbursed for approved mileage driven on the clock.

Paid Training: As an employee, you are paid your usual rate of pay while attending training!

Specific Duties and Responsibilities:

• Receptionist/Front Desk Management - Answers incoming calls in a timely and courteous manner. Greets and assists guests as they come to the lobby. Notifies staff of deliveries, distributes faxes received and keeps lobby area neat and tidy.

• Incoming & Outgoing Mail - Prepares outgoing mail daily by 9:30 am, and date stamps, separates and distributes incoming mail.

• Reports & Letters - Assists the IFS Department and Business Office with reports, letters uploading and tracking. Processes data entry into various platforms.
• Invoicing- Processes approved invoices for the agency received from the Business Office.

• Other Duties - Maintains the Receptionist Job Aid as needed to stay current at all times. May be asked to assist with other administrative tasks when asked by the Senior Office Administrator.

Required Skills:

• Maintain a high level of communication skills at all times
• Experience with working in a networked environment
• Intermediate MS Word Skills including creating and modifying tables and performing mail merges

Required Training:

• Person Centered Thinking - 2 day training
• Social Role and Client Rights - In house training at hire
• New Hire Orientation - to include Bloodborne Pathogens, Back Safety, Safety Program, HR policies and HIPAA
• Department Orientation - at time of hire

Work Environment and Physical Demands:

• Work Environment- Work environment is occasionally hectic with some periods of stress. Will periodically have short deadline(s) to complete a task.
• Physical Demands- Must be able to sit and work at a computer and switchboard for a long period of time. Must be able to bend, reach, walk, stand and lift up to 10 pounds.

Travel:

No travel required for position.

Locations Community Bridges Supports:

Main Headquarters Location: Concord, NH

Allenstown, Andover, Boscawen, Bow, Bradford, Canterbury, Chichester, Concord, Danbury, Deering, Dunbarton, Epsom, Franklin, Henniker, Hill, Hillsborough, Hopkinton, Loudon, Newbury, New London, Northfield, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Weare, Webster, Wilmot, Windsor.