Emerald Coast Utilities Authority
UTILITY SERVICE TECHNICIAN I - Region West
Emerald Coast Utilities Authority, Tampa, FL, United States
Salary : $33,404.80 - $55,120.00 Annually
Location : FL 32526, FL
Job Type: Full Time
Job Number: 2015 W
Department: Regional Services (2001)
Opening Date: 08/09/2024
Closing Date: Continuous
Responsibilities/Pay Grade
This position is for Region West only. The selected candidate will be brought in at the minimum of the Pay Grade ($16.06 hourly).
JOB SUMMARY: H103
This is an entry-level classification in which incumbents learn the skills required to perform semi-skilled work in the installation, and maintenance of the water distribution and wastewater collection systems. Employees in this classification participate in a formal ECUA training and career progression program, as well as receiving on-the-job training. Work is performed under immediate supervision.
Utility Service Technician I demonstrates the ability to perform assigned essential functions and duties within a 24-month structured training program. Required training classes are listed in the "Supplemental Information" section of this job description.
ESSENTIAL JOB FUNCTIONS:
Assists more senior technicians with the operation and maintenance of ECUA's Water Distribution and Wastewater Collection Systems.
Assists with installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box.
Assists with the repair of water main breaks, water service leaks and water meters.
Assists with emergency shut downs of the water system.
Assists with the maintenance of water valves, fire hydrants, and water meters.
Turns customers' water services on and off.
Installs, replaces, and uses a computer to analyze and troubleshoot residential (AMR) water meters.
Records meter readings for billing purposes.
Assists with installation of sewer laterals from the main to the property line for residential customers.
Assists with the repair and maintenance of gravity sewer mains, sewer force mains, customers' service laterals, force main valves, and air release valves (ARV).
Assists with the shutdown, bypass, and repair of damaged gravity and force mains.
Uses a computer to utilize ECUA's electronic mapping system, and to send, receive, and close out electronic work orders.
Assists with performance of utility locates with ground penetrating radar (GPR) and other equipment.
Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment.
Responds to customer complaints and makes contact with the customers.
Uses laptop for Geographic Information System (GIS) and other software.
Collects Global Positioning System (GPS) points on key components of infrastructure.
Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete.
Fills holes with sand to prepare for restoration.
All other duties as assigned.
Minimum Qualifications
High School Diploma or GED. (Educational documentation will be requested upon offer of employment.) Must be 18 or older.
Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned.
Must respond to all emergency work call-outs beyond his or her assigned shift.
Basic level of computer knowledge and skills.
Licenses and Certifications:
Possession of a current valid driver license.
Possession of a State of Florida Level III Water Distribution License within 24 months from date of hire.
Must obtain a Class A CDL with tanker within 24 months from date of hire.
Must obtain certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.
Employment offers to all new hires are contingent upon the job candidates successfully passing background, motor vehicle and reference checks, drug screening, and post job offer physicals (that may include pulmonary testing). All applicants are subject to physical assessments as required by job.
Physical Requirements/Working Environment
The job requires sufficient physical ability and mobility to work in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.
Outdoor field environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions; work in or around water; exposure to hazardous traffic conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain.
As a disaster team member, the employee is required to be available to work before, during, and after any disaster as directed.
Knowledge, Skills, and Abilities/Supplemental Information
SUPPLEMENTAL INFORMATION:
TRAINING CLASSES REQUIRED: (Must be completed within 24 months of date of hire.)
Basic methods and techniques of utility line maintenance, repair, and installation.
Use and care of general and specialized power and hand tools of the trade. Occupational hazards and safety precautions.
MOT rules for traffic safety
Confined Space Entry Procedures
Skill in:
Use of power and hand tools and equipment.
Ability to:
Understand and follow oral and written instructions.
Read and comprehend written instructions.
Perform basic workplace math calculations.
ECUA offers competitive benefit choices for full-time employees and their dependents.
Benefits include, but are not limited to:
• 10 Paid Holidays
• Annual and Sick Leave
• Health, Dental, Vision, Life & Disability Insurance
• Florida Retirement System (FRS) Pension Plan and Investment Plan options
• Deferred Compensation Retirement Savings Plans
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Company-supplied Uniforms (for qualifying positions)
01
What is the highest level of education you have completed? (Educational/ Vocational/ Technical documentation and/or Military records showing coursework or training will be requested upon offer of employment.)
02
Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned.
03
The person selected for this position must respond to all emergency work call-outs beyond his or her assigned shift.
04
Please indicate your computer skill level or experience and data entry skill: No experience Limited skills or experience (less than 1 yr experience using computer software for administrative tasks using data entry skills) Basic level of computer skills (1-2 yrs report writing using word program, data entry on spread sheets) Intermediate level of computer skills (3-4 yrs experience using data entry skills to perform computer and administrative tasks using computer software to prepare reports and maintain spreadsheets.) Proficient level of computer skills (5 yrs or more experience using data entry to perform computer and administrative tasks using various computer software.)
05
Do you have a valid Driver License? If so, what Class?
06
Do you have a valid Level III State of Florida Water Distribution License?
07
Do you have or are you able to obtain certification in Maintenance of Traffic (MOT) within twenty-four (24) months from date of hire with ECUA Training?
08
Please note: at least two answers are needed for this question. Required training classes for this position are listed below. Some of them must be completed on your own time. All classes must be completed within 24 months of date of hire. Please answer whether you agree to comply with this requirement AND any classes/training you have already had. (Any classes/training you select must also be listed on your application to receive credit.)
09
Please check all material and equipment you have used. Your application should reflect your selections.
Required Question
Location : FL 32526, FL
Job Type: Full Time
Job Number: 2015 W
Department: Regional Services (2001)
Opening Date: 08/09/2024
Closing Date: Continuous
Responsibilities/Pay Grade
This position is for Region West only. The selected candidate will be brought in at the minimum of the Pay Grade ($16.06 hourly).
JOB SUMMARY: H103
This is an entry-level classification in which incumbents learn the skills required to perform semi-skilled work in the installation, and maintenance of the water distribution and wastewater collection systems. Employees in this classification participate in a formal ECUA training and career progression program, as well as receiving on-the-job training. Work is performed under immediate supervision.
Utility Service Technician I demonstrates the ability to perform assigned essential functions and duties within a 24-month structured training program. Required training classes are listed in the "Supplemental Information" section of this job description.
ESSENTIAL JOB FUNCTIONS:
Assists more senior technicians with the operation and maintenance of ECUA's Water Distribution and Wastewater Collection Systems.
Assists with installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box.
Assists with the repair of water main breaks, water service leaks and water meters.
Assists with emergency shut downs of the water system.
Assists with the maintenance of water valves, fire hydrants, and water meters.
Turns customers' water services on and off.
Installs, replaces, and uses a computer to analyze and troubleshoot residential (AMR) water meters.
Records meter readings for billing purposes.
Assists with installation of sewer laterals from the main to the property line for residential customers.
Assists with the repair and maintenance of gravity sewer mains, sewer force mains, customers' service laterals, force main valves, and air release valves (ARV).
Assists with the shutdown, bypass, and repair of damaged gravity and force mains.
Uses a computer to utilize ECUA's electronic mapping system, and to send, receive, and close out electronic work orders.
Assists with performance of utility locates with ground penetrating radar (GPR) and other equipment.
Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment.
Responds to customer complaints and makes contact with the customers.
Uses laptop for Geographic Information System (GIS) and other software.
Collects Global Positioning System (GPS) points on key components of infrastructure.
Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete.
Fills holes with sand to prepare for restoration.
All other duties as assigned.
Minimum Qualifications
High School Diploma or GED. (Educational documentation will be requested upon offer of employment.) Must be 18 or older.
Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned.
Must respond to all emergency work call-outs beyond his or her assigned shift.
Basic level of computer knowledge and skills.
Licenses and Certifications:
Possession of a current valid driver license.
Possession of a State of Florida Level III Water Distribution License within 24 months from date of hire.
Must obtain a Class A CDL with tanker within 24 months from date of hire.
Must obtain certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.
Employment offers to all new hires are contingent upon the job candidates successfully passing background, motor vehicle and reference checks, drug screening, and post job offer physicals (that may include pulmonary testing). All applicants are subject to physical assessments as required by job.
Physical Requirements/Working Environment
The job requires sufficient physical ability and mobility to work in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.
Outdoor field environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions; work in or around water; exposure to hazardous traffic conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain.
As a disaster team member, the employee is required to be available to work before, during, and after any disaster as directed.
Knowledge, Skills, and Abilities/Supplemental Information
SUPPLEMENTAL INFORMATION:
TRAINING CLASSES REQUIRED: (Must be completed within 24 months of date of hire.)
- New Services/Service Repairs (Water)
- Main and Service Repair/New Services
- Maintenance of Traffic (MOT)
- Tools and Small Equipment
- Line Spots/Map Reading
- Backhoe Operations I
- Backhoe Test
- Servicing Meters
- Personal Protective Equipment (PPE)
- Water Main and Force Main Repairs
- Confined Spaces - Gas Analyzers
- Fire Hydrant Operation
- Class A CDL
- CPR Certification
Basic methods and techniques of utility line maintenance, repair, and installation.
Use and care of general and specialized power and hand tools of the trade. Occupational hazards and safety precautions.
MOT rules for traffic safety
Confined Space Entry Procedures
Skill in:
Use of power and hand tools and equipment.
Ability to:
Understand and follow oral and written instructions.
Read and comprehend written instructions.
Perform basic workplace math calculations.
ECUA offers competitive benefit choices for full-time employees and their dependents.
Benefits include, but are not limited to:
• 10 Paid Holidays
• Annual and Sick Leave
• Health, Dental, Vision, Life & Disability Insurance
• Florida Retirement System (FRS) Pension Plan and Investment Plan options
• Deferred Compensation Retirement Savings Plans
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Company-supplied Uniforms (for qualifying positions)
01
What is the highest level of education you have completed? (Educational/ Vocational/ Technical documentation and/or Military records showing coursework or training will be requested upon offer of employment.)
- Some high school
- High School diploma, GED, or the equivalent
- Vocational/Technical training or certification
- Military training or certification
- Associate's degree or higher
02
Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned.
- I understand I may be required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned. I am very willing to work any shifts as required in any region.
- Due to other responsibilities, I prefer a day shift position.
- I am already working similar shifts (one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm.) and I am willing to work in any region.
03
The person selected for this position must respond to all emergency work call-outs beyond his or her assigned shift.
- I understand and I am willing that if selected, I will respond to all emergency work call-outs beyond my assigned shift.
- I understand, but I have other responsibilities that I must take care of and may not be available for all emergency work call-outs.
- In my current job, I already must respond to all emergency work call-outs beyond my assigned shift. I am willing to do this for ECUA if selected for this position.
04
Please indicate your computer skill level or experience and data entry skill: No experience Limited skills or experience (less than 1 yr experience using computer software for administrative tasks using data entry skills) Basic level of computer skills (1-2 yrs report writing using word program, data entry on spread sheets) Intermediate level of computer skills (3-4 yrs experience using data entry skills to perform computer and administrative tasks using computer software to prepare reports and maintain spreadsheets.) Proficient level of computer skills (5 yrs or more experience using data entry to perform computer and administrative tasks using various computer software.)
- No experience, but willing to learn
- Limited skills or experience
- Basic level, can perform data entry and some computer tasks on word programs and data entry on spread sheets
- Intermediate level, comfortable with data entry and using computer to perform tasks such as report writing and preparing and maintaining spreadsheets
- Proficient level, very skilled in data entry and using computers & software, preparing reports and spreadsheets and manipulating data.
05
Do you have a valid Driver License? If so, what Class?
- No, but I am willing to get one if hired.
- Yes, a regular driver license
- Class B CDL
- Class A CDL
- I have a valid driver license and a FL CDL permit.
- No, I do not have a valid driver license and I am unable to get one at this time.
06
Do you have a valid Level III State of Florida Water Distribution License?
- Yes, I have a valid Level III State of Florida Water Distribution License.
- No, I do not have a valid Level III State of Florida Water Distribution License, but I can earn one within 24 months from date of hire.
- No, I do not have this license and I am not able to get one within 24 months of hire.
07
Do you have or are you able to obtain certification in Maintenance of Traffic (MOT) within twenty-four (24) months from date of hire with ECUA Training?
- I am not able to obtain this certification within 24 months of hire.
- I am able to obtain this certification within 24 months of date of hire.
- I currently possess this certification.
08
Please note: at least two answers are needed for this question. Required training classes for this position are listed below. Some of them must be completed on your own time. All classes must be completed within 24 months of date of hire. Please answer whether you agree to comply with this requirement AND any classes/training you have already had. (Any classes/training you select must also be listed on your application to receive credit.)
- I do not agree to comply with this requirement and complete some classes on my own time.
- I agree and will comply with this requirement, including doing classes on my own time.
- New Services/Service Repair (Water)
- Main and Service Repair/New Services
- Tools and Small Equipment
- Line Spots/Map Reading
- Backhoe Operations I
- Backhoe Test
- Servicing Meters
- Personal Protection Equipment (PPE)
- Water Main and Force Main Repairs
- Confined Spaces - Gas Analyzers
- Fire Hydrant Operation
- Class A CDL
- CPR Certification
- I have not had any of this training, but am willing to learn.
09
Please check all material and equipment you have used. Your application should reflect your selections.
- Various Hand and Power Tools
- Tapping Machine
- Air Compressor
- Well Point System
- Light Truck or Other Motor Vehicle
- Pipe Horn
- Locators
- Ground Penetrating Radar
- Laptop and/or computer
- I have not used any of the material or equipment listed but I am willing to learn.
Required Question