Emerald Coast Utilities Authority
UTILITY SERVICE TECHNICIAN I - REGION EAST & METER MAINTENANCE
Emerald Coast Utilities Authority, Tampa, FL, United States
Salary : $33,404.80 - $55,120.00 Annually
Location : FL 32514, FL
Job Type: Full Time
Job Number: 2015 E
Department: Regional Services (2001)
Opening Date: 10/29/2024
Responsibilities/Pay Grade
JOB SUMMARY: H103 ($16.06 hrly) (Vacancies to be filled in Region East include Meter Maintenance Division)
This is an entry-level classification in which incumbents learn the skills required to perform small restorations to roads, driveways, and sidewalks using asphalt and concrete and fill holes with sand to prepare for restoration.
They will also learn to perform semi-skilled work in the installation, and maintenance of the water distribution and wastewater collection systems. Employees in this classification participate in a formal ECUA training and career progression program, as well as receiving on-the-job training. Work is performed under immediate supervision.
The Utility Service Technician I demonstrates the ability to perform assigned essential functions and duties within a 24-month structured training program. Required training classes are listed in the "Supplemental Information" section of this job description.
ESSENTIAL JOB FUNCTIONS:
Assists more senior technicians with the operation and maintenance of ECUA's Water Distribution and Wastewater Collection Systems.
Assists with installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box.
Assists with the repair of water main breaks, water service leaks, and water meters.
Assists with emergency shutdowns of the water system.
Assists with the maintenance of water valves, fire hydrants, and water meters.
Turns customers' water services on and off.
Installs, replaces and uses a computer to analyze and troubleshoot residential (AMR) water meters.
Records meter readings for billing purposes.
Assists with installation of sewer laterals from the main to the property line for residential customers.
Assists with the repair and maintenance of gravity sewer mains, sewer force mains, customers' service laterals, force main valves, and air release valves (ARV).
Assists with the shutdown, bypass, and repair of damaged gravity and force mains.
Uses a computer to utilize ECUA's electronic mapping system, and to send, receive, and close out electronic work orders.
Assists with performance of utility locates with ground penetrating radar (GPR) and other equipment.
Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment.
Responds to customer complaints and makes contact with the customers.
Uses laptop for Geographic Information System (GIS) and other software.
Collects Global Positioning System (GPS) points on key components of infrastructure.
Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete.
Fills holes with sand to prepare for restoration.
All other duties as assigned.
Minimum Qualifications
High School Diploma or GED. (Educational documentation will be requested upon offer of employment.) Must be 18 or older.
Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned.
Must respond to all emergency work call-outs beyond his or her assigned shift.
Basic level of computer knowledge and skills.
Licenses and Certifications:
Possession of a current valid driver license.
Possession of a State of Florida Level III Water Distribution License within 24 months from date of hire.
Must obtain a Class A CDL with tanker within 24 months from date of hire.
Must obtain certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.
Employment offers to all new hires are contingent upon the job candidates successfully passing background, motor vehicle and reference checks, drug screening, and post job offer physicals (that may include pulmonary testing). All applicants are subject to physical assessments as required by job.
Physical Requirements/Working Environment
The job requires sufficient physical ability and mobility to work in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.
Outdoor field environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions; work in or around water; exposure to hazardous traffic conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain.
As a disaster team member, the employee is required to be available to work before, during, and after any disaster as directed.
Knowledge, Skills, and Abilities/Supplemental Information
TRAINING CLASSES REQUIRED: (Must be completed within 24 months of date of hire.)
Basic methods and techniques of utility line maintenance, repair, and installation.
Use and care of general and specialized power and hand tools of the trade. Occupational hazards and safety precautions.
MOT rules for traffic safety
Confined Space Entry Procedures
Skill in:
Use of power and hand tools and equipment.
Ability to:
Understand and follow oral and written instructions.
Read and comprehend written instructions.
Perform basic workplace math calculations.
MATERIAL AND EQUIPMENT USED:
Various Hand and Power Tools
Tapping Machine
Air Compressor
Well Point System
Light Truck or Other Motor Vehicle
Pipe Horn
Locators
Ground Penetrating Radar
Laptop and/or computer
ECUA offers competitive benefit choices for full-time employees and their dependents.
Benefits include, but are not limited to:
• 10 Paid Holidays
• Annual and Sick Leave
• Health, Dental, Vision, Life & Disability Insurance
• Florida Retirement System (FRS) Pension Plan and Investment Plan options
• Deferred Compensation Retirement Savings Plans
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Company-supplied Uniforms (for qualifying positions)
01
The minimum educational requirement for this position is a high school diploma or GED. What is the highest level of education you have completed? (Educational/ Vocational/ Technical documentation and/or Military records showing coursework or training will be requested upon offer of employment.)
02
How many years of experience do you have in the maintenance, repair, installation and/or construction of utility lines? Your application should list jobs where you received this experience and your job duties should list what type of experience you received at each job.
03
The Utility Service Technician Trainee is required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7am - 3:30pm, or Sunday - Thursday~7am - 3:30pm, or Monday-Friday~ 3pm - 11pm. Employees are required to work shift rotations that include working days, nights, call-outs, standby, holidays, and weekends in any region assigned, and/or a permanent 3pm - 11pm shift. This includes responding to all emergency work call-outs beyond his or her assigned shift.
04
Do you possess a valid driver license and are you able to obtain a valid Class "A" Commercial Driver's License within 24 months of offer of employment with ECUA training?
05
The Utility Service Tech Trainee must obtain a certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.
06
Do you have any experience in catching broken water lines, tapping mains, running services, digging/locating mains and services? If answering yes, this experience must be listed on your application in the "Duties" section of the job where you received this experience to support your answer.
07
Are you willing to work outside during ALL extreme weather conditions such as Heat, Cold, Rain, Flood, Ice Storms, and even Hurricane conditions?
08
Do you have experience installing service from main to house by making taps, laying pipe & pressure checking leaks? Check all boxes that apply to your experience. You must also list this specific experience in the job duties section of your application.
09
Do you have a combination of education, training, and experience to perform the essential functions of this job?
10
Please note: at least two answers are needed for this question.Required training classes for this position are listed below. Some of them must be completed on your own time. All classes must be completed within 24 months of date of hire. 1) Please answer whether you agree to comply with this requirement AND 2) Select any classes/training you have already had. (Any classes/training you select must also be listed on your application to receive credit.)
11
Please select any of the heavy equipment below that you have experience operating and that you listed on your application.
12
Motor vehicle records (MVR) will be obtained on all employment candidates. An unfavorable MVR may result in disqualification from consideration of employment. Do you have any moving violations, speeding tickets, or other traffic infractions that may cause you to have points on your Motor Vehicle Record?
13
Regardless of points received, how many tickets/accidents/incidents have you had in the last three years? Please note, that the selected candidate must pass a Motor Vehicle Record (MVR) check and your information will be assessed.
14
Do you have experience digging ditches, unloading pipes, and patching the street?
15
Do you have the training and experience required to perform concrete and asphalt patches?
16
If you have a Commercial Driver License (CDL), have you registered with the Clearinghouse at https://clearinghouse.fmcsa.dot.gov/Register? If you have not yet registered, it will be required before an interview.
17
This posting is for a Utility Service Tech Trainee in Region East working for the Utility side or the Patch Crew.
Required Question
Location : FL 32514, FL
Job Type: Full Time
Job Number: 2015 E
Department: Regional Services (2001)
Opening Date: 10/29/2024
Responsibilities/Pay Grade
JOB SUMMARY: H103 ($16.06 hrly) (Vacancies to be filled in Region East include Meter Maintenance Division)
This is an entry-level classification in which incumbents learn the skills required to perform small restorations to roads, driveways, and sidewalks using asphalt and concrete and fill holes with sand to prepare for restoration.
They will also learn to perform semi-skilled work in the installation, and maintenance of the water distribution and wastewater collection systems. Employees in this classification participate in a formal ECUA training and career progression program, as well as receiving on-the-job training. Work is performed under immediate supervision.
The Utility Service Technician I demonstrates the ability to perform assigned essential functions and duties within a 24-month structured training program. Required training classes are listed in the "Supplemental Information" section of this job description.
ESSENTIAL JOB FUNCTIONS:
Assists more senior technicians with the operation and maintenance of ECUA's Water Distribution and Wastewater Collection Systems.
Assists with installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box.
Assists with the repair of water main breaks, water service leaks, and water meters.
Assists with emergency shutdowns of the water system.
Assists with the maintenance of water valves, fire hydrants, and water meters.
Turns customers' water services on and off.
Installs, replaces and uses a computer to analyze and troubleshoot residential (AMR) water meters.
Records meter readings for billing purposes.
Assists with installation of sewer laterals from the main to the property line for residential customers.
Assists with the repair and maintenance of gravity sewer mains, sewer force mains, customers' service laterals, force main valves, and air release valves (ARV).
Assists with the shutdown, bypass, and repair of damaged gravity and force mains.
Uses a computer to utilize ECUA's electronic mapping system, and to send, receive, and close out electronic work orders.
Assists with performance of utility locates with ground penetrating radar (GPR) and other equipment.
Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment.
Responds to customer complaints and makes contact with the customers.
Uses laptop for Geographic Information System (GIS) and other software.
Collects Global Positioning System (GPS) points on key components of infrastructure.
Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete.
Fills holes with sand to prepare for restoration.
All other duties as assigned.
Minimum Qualifications
High School Diploma or GED. (Educational documentation will be requested upon offer of employment.) Must be 18 or older.
Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7:00 am - 3:30 pm, Sunday - Thursday~7:00 am - 3:30 pm, Monday - Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned.
Must respond to all emergency work call-outs beyond his or her assigned shift.
Basic level of computer knowledge and skills.
Licenses and Certifications:
Possession of a current valid driver license.
Possession of a State of Florida Level III Water Distribution License within 24 months from date of hire.
Must obtain a Class A CDL with tanker within 24 months from date of hire.
Must obtain certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.
Employment offers to all new hires are contingent upon the job candidates successfully passing background, motor vehicle and reference checks, drug screening, and post job offer physicals (that may include pulmonary testing). All applicants are subject to physical assessments as required by job.
Physical Requirements/Working Environment
The job requires sufficient physical ability and mobility to work in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.
Outdoor field environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions; work in or around water; exposure to hazardous traffic conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain.
As a disaster team member, the employee is required to be available to work before, during, and after any disaster as directed.
Knowledge, Skills, and Abilities/Supplemental Information
TRAINING CLASSES REQUIRED: (Must be completed within 24 months of date of hire.)
- New Services/Service Repairs (Water)
- Main and Service Repair/New Services
- Maintenance of Traffic (MOT)
- Tools and Small Equipment
- Line Spots/Map Reading
- Backhoe Operations I
- Backhoe Test
- Servicing Meters
- Personal Protective Equipment (PPE)
- Water Main and Force Main Repairs
- Confined Spaces - Gas Analyzers
- Fire Hydrant Operation
- Class A CDL
- CPR Certification
Basic methods and techniques of utility line maintenance, repair, and installation.
Use and care of general and specialized power and hand tools of the trade. Occupational hazards and safety precautions.
MOT rules for traffic safety
Confined Space Entry Procedures
Skill in:
Use of power and hand tools and equipment.
Ability to:
Understand and follow oral and written instructions.
Read and comprehend written instructions.
Perform basic workplace math calculations.
MATERIAL AND EQUIPMENT USED:
Various Hand and Power Tools
Tapping Machine
Air Compressor
Well Point System
Light Truck or Other Motor Vehicle
Pipe Horn
Locators
Ground Penetrating Radar
Laptop and/or computer
ECUA offers competitive benefit choices for full-time employees and their dependents.
Benefits include, but are not limited to:
• 10 Paid Holidays
• Annual and Sick Leave
• Health, Dental, Vision, Life & Disability Insurance
• Florida Retirement System (FRS) Pension Plan and Investment Plan options
• Deferred Compensation Retirement Savings Plans
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Company-supplied Uniforms (for qualifying positions)
01
The minimum educational requirement for this position is a high school diploma or GED. What is the highest level of education you have completed? (Educational/ Vocational/ Technical documentation and/or Military records showing coursework or training will be requested upon offer of employment.)
- Some high school
- High school diploma or GED
- Associate's degree
- Bachelor's degree or higher
- Vocational, Technical or Military training/certificate.
02
How many years of experience do you have in the maintenance, repair, installation and/or construction of utility lines? Your application should list jobs where you received this experience and your job duties should list what type of experience you received at each job.
- No experience but willing to learn
- One-Two years of experience
- Two-Three years of experience
- Four or more years of experience
03
The Utility Service Technician Trainee is required to work one or more or any combination of the following shifts as directed. For example: Tuesday - Saturday~7am - 3:30pm, or Sunday - Thursday~7am - 3:30pm, or Monday-Friday~ 3pm - 11pm. Employees are required to work shift rotations that include working days, nights, call-outs, standby, holidays, and weekends in any region assigned, and/or a permanent 3pm - 11pm shift. This includes responding to all emergency work call-outs beyond his or her assigned shift.
- No, there are some shifts I am not willing to work.
- I am willing to work ANY shift or rotation as assigned in ANY region at any time responding to all emergency work call-outs beyond my assigned shift.
- I will work ANY shift or region including emergency call outs, and if selected for the 3pm - 11pm shift, I am willing and able to work this as a permanent shift.
04
Do you possess a valid driver license and are you able to obtain a valid Class "A" Commercial Driver's License within 24 months of offer of employment with ECUA training?
- I have a driver license, but would not be able to get a Class A CDL within 24 months of offer of employment.
- Yes, I currently have a valid driver license, and I am able to get a Class A CDL within 24 months of offer of employment with ECUA training.
- Yes, I have a valid Class A Commercial Driver License (CDL).
- Yes, I have a valid Class B Commercial Driver License (CDL).
- Yes I have a valid driver license and a CDL Permit
- No, I do not possess a valid Driver License, but I will get one if selected.
05
The Utility Service Tech Trainee must obtain a certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.
- I am not able to obtain an MOT certification within 24 months of date of hire.
- I am willing to take the necessary coursework/training to obtain the MOT certification within 24 mos of date of hire.
- I currently have an MOT certification.
06
Do you have any experience in catching broken water lines, tapping mains, running services, digging/locating mains and services? If answering yes, this experience must be listed on your application in the "Duties" section of the job where you received this experience to support your answer.
- No, I do not have this experience, but I am willing to learn.
- Yes, in my current or previous job my responsibilities included catching broken water lines, tapping mains, running services, digging/locating mains and services.
07
Are you willing to work outside during ALL extreme weather conditions such as Heat, Cold, Rain, Flood, Ice Storms, and even Hurricane conditions?
- No, I would not be willing to work in ALL extreme weather conditions as noted.
- Yes, I am willing to work in ANY weather conditions.
- Yes, in my current or previous job, I worked outside in all weather conditions as noted above.
08
Do you have experience installing service from main to house by making taps, laying pipe & pressure checking leaks? Check all boxes that apply to your experience. You must also list this specific experience in the job duties section of your application.
- No, I do not have this experience, but I am willing to learn.
- Yes, I have experience installing service from main to house by making taps.
- Yes, I have experience laying pipe.
- Yes, I have experience pressure checking leaks.
09
Do you have a combination of education, training, and experience to perform the essential functions of this job?
- No, I do not have a combination of education, training, and experience to perform the essential functions of this job.
- Yes, I do have a combination of education, training, and experience to perform the essential functions of this job.
10
Please note: at least two answers are needed for this question.Required training classes for this position are listed below. Some of them must be completed on your own time. All classes must be completed within 24 months of date of hire. 1) Please answer whether you agree to comply with this requirement AND 2) Select any classes/training you have already had. (Any classes/training you select must also be listed on your application to receive credit.)
- I do not agree to comply with this requirement and complete some classes on my own time.
- I agree and will comply with this requirement, including doing classes on my own time.
- New Services/Service Repair (Water)
- Main and Service Repair/New Services
- Tools and Small Equipment
- Line Spots/Map Reading
- Backhoe Operations I
- Backhoe Test
- Servicing Meters
- Personal Protective Equipment (PPE)
- Water Main and Force Main Repairs
- Confined Spaces - Gas Analyzers
- Fire Hydrant Operation
- Class A CDL
- CPR Certification
- I have not had any of this training, but am willing to learn.
11
Please select any of the heavy equipment below that you have experience operating and that you listed on your application.
- Back-hoe
- Trencher
- Service truck
- Concrete Mixer
- I do not have experience operating these, but I have listed other heavy equipment on my application that I have experience operating.
- I do not have experience operating any of the heavy equipment listed, but I am willing to learn.
12
Motor vehicle records (MVR) will be obtained on all employment candidates. An unfavorable MVR may result in disqualification from consideration of employment. Do you have any moving violations, speeding tickets, or other traffic infractions that may cause you to have points on your Motor Vehicle Record?
- No, I do not have any points on my Motor Vehicle Record.
- I have points on my license but I am not sure how many I have.
- Yes, I have no more than 3 points on my Motor Vehicle Record.
- Yes, I have no more than 4 points on my Motor Vehicle Record.
- Yes, I have more than 6 points on my Motor Vehicle Record.
13
Regardless of points received, how many tickets/accidents/incidents have you had in the last three years? Please note, that the selected candidate must pass a Motor Vehicle Record (MVR) check and your information will be assessed.
- 0 - I have no tickets/accidents/incidents on my driving record.
- 2-3 - I have no more than a total of three tickets/accidents/incidents on my driving record.
- 4-5 - I have no more than a total of five tickets/accidents/incidents on my driving record.
- 6+ - I have a total of six or more tickets/accidents/incidents on my driving record.
14
Do you have experience digging ditches, unloading pipes, and patching the street?
- Yes, this work experience is included on my application.
- No, I have not had this experience.
- I have experience digging ditches and unloading pipes, but not patching the street.
15
Do you have the training and experience required to perform concrete and asphalt patches?
- No, I have not had training and experience to perform concrete & asphalt patches, but I would be willing to learn.
- I have has some experience working with concrete at home, but not on a job.
- Yes, I have the training and experience required to perform concrete and asphalt patches.
- Yes, I have the training and experience required to perform concrete and asphalt patches. On my application, I included a job where I performed these tasks. These job duties are listed on my application.
16
If you have a Commercial Driver License (CDL), have you registered with the Clearinghouse at https://clearinghouse.fmcsa.dot.gov/Register? If you have not yet registered, it will be required before an interview.
- I do have a CDL and I have already registered with the Clearinghouse.
- I do have a CDL and I will not be registering with the Clearinghouse.
- I do not have a CDL, so registration is not required.
17
This posting is for a Utility Service Tech Trainee in Region East working for the Utility side or the Patch Crew.
- I am more interested in the Utility Service Tech position on the Utility side.
- I am more interested in the Utility Service Tech position on the Patch Crew.
- I am interested in either position.
Required Question