Leidos Holding
Operations Lead
Leidos Holding, Miami, FL
Description
General program information and/or position overview. (Must be proficient in Spanish and be able to speak, read, and communicate fluently)
The Digital Modernization Sector at Leidos currently has an opening for an Operations Lead to work onsite in Doral, Florida and have the opportunity to oversee IT operations and ensure the continuity of IT and Cyber Services in support of the United States Southern Command (USSOUTHCOM) Cyber Information Technology Enterprise Services (SCITES) 2 contract. The Operations Lead will be responsible for maintaining seamless, resilient, and secure IT service operations across USSOUTHCOM's Area of Responsibility (AOR), which includes Central and South America and select Caribbean nations. This role requires strong leadership, technical expertise, and the ability to collaborate effectively with diverse mission partners and stakeholders.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
Key Competencies:
Original Posting Date: 2024-10-15While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $122,200.00 - $220,900.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
General program information and/or position overview. (Must be proficient in Spanish and be able to speak, read, and communicate fluently)
The Digital Modernization Sector at Leidos currently has an opening for an Operations Lead to work onsite in Doral, Florida and have the opportunity to oversee IT operations and ensure the continuity of IT and Cyber Services in support of the United States Southern Command (USSOUTHCOM) Cyber Information Technology Enterprise Services (SCITES) 2 contract. The Operations Lead will be responsible for maintaining seamless, resilient, and secure IT service operations across USSOUTHCOM's Area of Responsibility (AOR), which includes Central and South America and select Caribbean nations. This role requires strong leadership, technical expertise, and the ability to collaborate effectively with diverse mission partners and stakeholders.
Primary Responsibilities:
- Lead and manage IT service operations throughout the USSOUTHCOM AOR, ensuring compliance with operational standards and readiness for 24/7 availability.
- Oversee day-to-day IT service operations, ensuring compliance, mission effectiveness, and cyber resilience.
- Coordinate and collaborate with various teams, including government and interagency partners, to support seamless IT operations.
- Ensure IT service operation efforts are aligned with Continuity of Operations (COOP) strategies and enable effective command and control for DoDIN operations.
- Implement proactive configuration management processes to maintain data integrity and operational effectiveness.
- Utilize sensors and data-centric processes to drive decision-making and proactive service improvements.
- Support defensive cyber operations (DCO) across the AOR to protect IT assets and ensure mission continuity.
- Drive continual service improvement (CSI) by optimizing IT services, aligning with DoD best practices, and implementing industry standards.
- Report service status and performance metrics to leadership and recommend improvements to enhance operational efficiency.
- Coordinate with personnel to ensure appropriate training and knowledge sharing on IT and cybersecurity best practices.
Required Qualifications:
- Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.
- 8-10+ years of experience in IT service operations, with a focus on managing large-scale IT environments.
- Must currently hold and be able to maintain a Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility.
- ITIL certification or similar service management qualification.
- Proven experience in IT service management, configuration management, and cybersecurity operations.
- Ability to manage operational readiness and 24/7 availability for critical IT systems.
- Experience supporting IT operations within the DoD or other government sectors.
- Strong technical background in IT infrastructure, cybersecurity practices, and data management.
- Excellent bilingual communication skills (English and Spanish), with the ability to communicate technical issues effectively to senior leadership and diverse stakeholders.
- Ability to travel as needed within the USSOUTHCOM AOR.
- Must be proficient in Spanish and be able to speak, read, and communicate fluently.
Preferred Qualifications:
- Master's degree in IT, Cybersecurity, or related field.
- Experience working in multinational or interagency environments, particularly with a focus on defense operations.
- Knowledge of USSOUTHCOM's mission, operational objectives, and command structure.
Key Competencies:
- Operational Leadership: Proven ability to lead IT service operations in high-stakes, mission-critical environments.
Original Posting Date: 2024-10-15While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $122,200.00 - $220,900.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.