Distribution Senior Representative

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The global company designs, develops, and manufactures personal computers (PCs) and a variety of computer related products. The company is one of the world's leading suppliers of PCs.

Position: Distribution Senior Representative

Location: Hopkinton, MA

Duration: 6 Months

Job Type: Contract

Work Type: Onsite

Description:

Summary:

• Performs the physical or administrative tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment.
• Responsible for fulfilling expedited requests for customer escalation issues.
• Unpacks and checks goods received against purchase orders or invoices, maintains records of received goods and rejects unsatisfactory items.
• Lifts heavy items and may operate a forklift or pallet jack.
• Performs a variety of coordinating, routing, and material handling duties to meet production schedules.
• Expedites parts to remedy shortage problems.
• Monitors the flow of materials and parts between departments in order to meet scheduled commitments.
• Maintains and updates the purchase order system as shipments are received, cancelled or back ordered.
• Processes inventory paperwork.
• Prepares and maintains records of merchandise shipped.
• Examines, stocks and distributes materials in inventory and on manufacturing lines.

Responsibilities:

• Receives and resolves escalated issues from less experienced team members
• Provides input to management, production counterparts and Production Control in case of part shortages, backlogs and other potential schedule interruptions
• May provide guidance to less experienced team members
• Interacts with all shipping areas including external carriers to addresses process issues and identifies opportunities for improvement
• Responsible for international shipments and the required paperwork
• Acts as a team member on special projects
• Utilizes pallet jack or fork-lift to move raw materials or boxes for shipment
• Handles parts with or without material handling equipment, requiring safety and delicate handling procedures
• Ensures all systems sent to teardown are properly routed and transacted
• Expedites material through the receiving and incoming inspection process to ensure availability for production
• Ensures all materials transactions are completed accurately in systems
• Ensures proper routing through the non-conforming material process flow
• Validates returns and sets up systems correctly in regards to basic requirements
• Schedules and conducts cycle counts for assigned stockrooms
• Expedites parts to remedy shortage problems
• Conducts physical counts of reported inventory inaccuracies

Must Haves:

• 1-2 years of experience or related experience
• Must have own transportation
• Strong knowledge of inventory management
• Knowledge of inventory control software tools and be able to apply those tools
• Understanding of carrier shipping applications
• Proficiency in shipping applications (FEDEX, UPS, etc.)
• Proficiency in use of compliance software to create international compliance documentation for shipping orders overseas
• Proficiency in the use of compliance website and related applications which correspond with the open -box audit procedures
• Good inventory control, materials and/or procurement knowledge
• Good customer service and communication skills
• Knowledge of financial processes, practices and related accounting systems

TekWissen® Group is an equal opportunity employer supporting workforce diversity.