State of Oregon
Office Specialist 2
State of Oregon, Oregon City, OR, United States
Initial Posting Date:
11/15/2024
Application Deadline:
11/24/2024
Agency:
Department of Human Services
Salary Range:
$3,218 - $4,338
Position Type:
Employee
Position Title:
Office Specialist 2
Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Imagine a career that not only values your expertise but also paves the way for your professional growth. If you have a background in secretarial or administrative roles and a familiarity with agency programs, we are eager to hear from you!
As an Office Specialist 2, you will work in the Oregon City Office assisting Oregonians in-person. This position is not eligible for a remote schedule.
Summary of Duties
As an Office Specialist 2, you will:
Minimum Qualifications
We are looking for candidates with:
Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
Veterans' preference:
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
11/15/2024
Application Deadline:
11/24/2024
Agency:
Department of Human Services
Salary Range:
$3,218 - $4,338
Position Type:
Employee
Position Title:
Office Specialist 2
Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Imagine a career that not only values your expertise but also paves the way for your professional growth. If you have a background in secretarial or administrative roles and a familiarity with agency programs, we are eager to hear from you!
As an Office Specialist 2, you will work in the Oregon City Office assisting Oregonians in-person. This position is not eligible for a remote schedule.
Summary of Duties
As an Office Specialist 2, you will:
- Be the first face of contact in most field offices for Oregonians and provide a welcoming environment for families to interact with the department.
- Support the infrastructure of the office by supporting the day-to-day operation.
- Assist Oregonians by providing support with the online Oregon Eligibility system, for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs. by phone or email to resolve any questions or concerns.
- Assisting Oregonians through a trauma informed lens.
- May include financial desk responsibilities.
- Processing records, assists in scheduling, note taking from meetings, and assists in supporting hiring activities.
Minimum Qualifications
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
- An associate degree in any field; OR
- An equivalent combination of education and experience.
We are looking for candidates with:
- Experience in a reception setting delivering exceptional customer service.
- Experience adjusting communication style to the receiving audience and building rapport with a variety of people.
- Proven experience maintaining organization, and swiftly adapting to shifting priorities and new responsibilities, utilizing knowledge of the program and team to make informed decisions.
- Knowledge or experience with crisis intervention or conflict resolution techniques.
- Experience working independently and cohesively with a team.
Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
- Experience constant contact with the public, including contact with and possibly de-escalating customers experiencing emotional and financial stress.
- Experience high volume of computer work, using various computer programs in a fast-paced team environment.
- Priorities and procedures may change daily and requires the ability to be flexible in application of procedures.
- This position works 8 am - 5 pm (M-F) in the store front office and is not a remote position.
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- A valid driver's license and acceptable driving record or acceptable method of transportation are required for this position.
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
Veterans' preference:
- Veterans' preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%.
- This recruitment may be used to fill future vacancies in the same classification.
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
- Email: yvette.c.medford@odhs.oregon.gov
- Phone (call or text): 541-709-0306