BU50M1 Mgr Business Analyst

CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 117 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.

CAS is currently seeking an Business Architect Manager for our Sales team. This position will be located in our headquarters in Columbus, Ohio.

Position Summary:

The Business Architect Manager plays a key role in structuring the enterprise in terms of its governance structure, business processes, and business information. This person aligns strategic goals and objectives with decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and technology initiatives. The primary focus is the business motivations, business operations and business analysis frameworks and related networks that link these aspects of the enterprise together. The Business Architect works to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and available industry standard techniques.

Responsible for supervising a team of Business Analysts, this role will also provide day to day support to Business Analysts for best practice execution of requirements elicitation and capture, requirements standardization, end user testing and defect management. The role is responsible for the appropriate allocation and prioritization of work to expand, enhance and/or optimize existing Revenue Operations processes and procedures associated with key tools (primarily Salesforce.com, SAP EEC, as well as other associated integrated systems).

Position Accountabilities

• Develop a business architecture strategy based on a situational awareness of various business scenarios and motivations.
• Apply a structured business architecture approach and methodology for capturing the key views of the enterprise.
• Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
• Document and sustain the primary business functions of the enterprise and distinguish between customer-facing, supplier-related, business execution and business management functions.
• Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes.
• Define the data shared across the enterprise and the relationships between those data.
• Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
• Evaluate existing and proposed business system needs and modifies processes to solve business problems and support new initiatives.
• Drive improved user productivity through developing and implementing new business processes and system solutions.
• Drive process improvements and leverage metrics to improve transparency, overall team performance and efficiency around key cross-org programs.
• Partner with cross-functional teams to deliver business value in a timely manner while maintaining a high level of quality and transparency.
• Partner with CAS leadership to identify, maintain and present insightful periodic summaries of key project updates to the leadership team to drive timely decision making.
• Other duties as required.

Qualifications:

• Bachelor's Degree Business, Business Computing, Sales, Marketing, or equivalent.
• 8+ years of professional experience.
• 2+ years of people management experience.
• Ability to partner, influence, build consensus, create momentum, and work well cross-functionally with internal departments, sales teams, and varying levels of management.
• Demonstrated program/project/resource management and/or cross-departmental leadership.
• Demonstrated understanding of data analytics, statistics, and customer master data.
• Strong communication (verbal and written) and interpersonal skills.
• Strong analytical, problem solving, and conceptual skills required.
• Success in this role leans on influencing without authority, dealing with ambiguity, capable of operating at all levels, and can understand technical details quickly. The role calls strong attention to detail, a reputation as someone who focuses on the customer, brings simplified solutions to complex problems in a technical environment, and does what they say they will do.
• Experience with SalesForce.com functionality, SAP ECC, Tableau and/or applicable business best practices and tools, metrics, pricing models and other Sales Operations background preferred

CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Minority/Female/Disabled/Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)